Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,528 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EXCELLENT SERVICE COULDNT BE HAPPIER”

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Posted 9 years ago

“Kind personal”

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Posted 9 years ago

“Fantastic product, really reasonable price, delivery exactly on time! What more can I say, one very happy son with a great new bow and arrow with target which I'm positive he's going to enjoy for a very long time!”

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Posted 9 years ago

“Excellent range of items at good prices. The bikes we bought for our 6 and 8 year olds are amazing quality so much so that my husband now wants a new one- from Decathlon!”

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Posted 9 years ago

“Decathlon always have very good quality clothing at very reasonable prices and usually dispatch items very quickly. A great place to shop :)”

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Posted 9 years ago

“great quality, good fit, good size range small and large, fast delivery.”

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Posted 9 years ago

“Speedy delivery and good value products.”

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Posted 9 years ago

“Not only are Decathlon cheaper than their competitors but their delivery is super fast. The 1st time I've used them I'm really impressed.”

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Posted 9 years ago

“Very pleased with everything. Speedy delivery great product”

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Posted 9 years ago

“Great product and price with speedy delivery”

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Posted 9 years ago

“No problem with delivery! Good products!”

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Posted 9 years ago

“Good quality merchandise, reasonably priced with quick dispatch”

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Posted 9 years ago

“The best customer service and a wide range of products at excellent prices however some items are often out of stock.”

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Posted 9 years ago

“Speedy delivery and competitive price”

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Posted 9 years ago

“Just the best customer service I've ever encountered :)”

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Posted 9 years ago

“Every thing alright”

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Posted 9 years ago

“I could get the original item at my local Croydon store so had to order”

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Posted 9 years ago

“The shirts were great for our daughter. She had major surgery on her back and needs to keep the scar out of the sun. This was a great way of allowing her to spend time in the sun and water but protecting all the was necessary. It also allowed her to gain a tan with none of the harmful rays getting to her scar”

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Posted 9 years ago

“As usual Decathlon have have the best kit for any requirement !”

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Posted 9 years ago

“Ordered riding jodhpurs they have fell apart in 5 wears”

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Posted 9 years ago

Thank you for contacting us. We are sorry to hear you have experienced problems with your order. In regards to your request, we will definitely send your review to our UK product Manager so we can ensure a revision of this item. Thank you very much for feedback. If you have any other issue, please do not hesitate in contact the Customer Loyalty Team (0207 064 3000)

Posted 9 years ago

Decathlon is rated 4.4 based on 11,528 reviews