Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality with a great price. Also great customer service.”

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Posted 9 years ago

“I now have 2brown jumpers I really only w anted to own 1 The colours are a bit strange when grey means brown”

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Posted 9 years ago

Thank you for contacting us. We are sorry to hear that you have experienced problems with the colours of the golf pullovers. We will send your feedback to our UK Product Manager in order to take this issue into consideration for future occasions. Please, accept our apologies for the inconveniences caused. Have a nice day.

Posted 9 years ago

“Excellent price and easy to use site with great loyalty. Thanks decathlon”

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Posted 9 years ago

“Easy to.pick up and products are supetb”

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Posted 9 years ago

“Very good quality product, big range so more choise .”

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Posted 9 years ago

“EXCELLENT SERVICE COULDNT BE HAPPIER”

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Posted 9 years ago

“Kind personal”

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Posted 9 years ago

“Fantastic product, really reasonable price, delivery exactly on time! What more can I say, one very happy son with a great new bow and arrow with target which I'm positive he's going to enjoy for a very long time!”

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Posted 9 years ago

“Excellent range of items at good prices. The bikes we bought for our 6 and 8 year olds are amazing quality so much so that my husband now wants a new one- from Decathlon!”

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Posted 9 years ago

“Decathlon always have very good quality clothing at very reasonable prices and usually dispatch items very quickly. A great place to shop :)”

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Posted 9 years ago

“great quality, good fit, good size range small and large, fast delivery.”

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Posted 9 years ago

“Speedy delivery and good value products.”

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Posted 9 years ago

“Not only are Decathlon cheaper than their competitors but their delivery is super fast. The 1st time I've used them I'm really impressed.”

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Posted 9 years ago

“Very pleased with everything. Speedy delivery great product”

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Posted 9 years ago

“Great product and price with speedy delivery”

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Posted 9 years ago

“No problem with delivery! Good products!”

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Posted 9 years ago

“Good quality merchandise, reasonably priced with quick dispatch”

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Posted 9 years ago

“The best customer service and a wide range of products at excellent prices however some items are often out of stock.”

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Posted 9 years ago

“Speedy delivery and competitive price”

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Posted 9 years ago

“Just the best customer service I've ever encountered :)”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,533 reviews