Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, good quality products.”

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Posted 10 years ago

“Click and collect makes it all so simple!”

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Posted 10 years ago

“Great value, comprehensive range. Not sure about accuracy of sizing though”

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Posted 10 years ago

“Simple easy pickup and good pricing”

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Posted 10 years ago

“Great selection, value for money, late opening hours, loyalty rewards, offers and the recent #RunningSeries 5KM event at my local Coventry store was such a well organised event and thoroughly enjoyable.”

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Posted 10 years ago

“I ordered on line and was able to collect from my local store without the hastle of search the store for what i wanted and i kewn they would be there.”

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Posted 10 years ago

“Great service, great products. Will use again!”

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Posted 10 years ago

“happy with outdoor table tennis, we have installed this at work, we have some very happy players. had to call with a small issue, resolved same day.”

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Posted 10 years ago

“They really are a joy to deal with. Their phone help team sorted our order out more than adequately and the fact that they followed up my order with two phone calls was superb. I'll definitely be using their services again.”

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Posted 10 years ago

“A large variety of products. Prices are very attractive. Convenient delivery service”

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Posted 10 years ago

“Good delivery time. Items arrived in time stated ready for the weekend.”

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Posted 10 years ago

“Fast shipping. Products are exactly as described.”

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Posted 10 years ago

“good welcome and very good advise form the staff (even at the end of the day!)”

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Posted 10 years ago

“Good selection of products and excellent quality. The delivery was quick and as expected.”

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Posted 10 years ago

“I ordered two pairs of trainers and one was a great fit. The delivery was extremely quick and I have recommended you to my friends and family.”

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Posted 10 years ago

“Excellent price and very fast in store delivery”

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Posted 10 years ago

“Very Good Value. Easy to assemble. Slightly on the heavy side for my daughter but she enjoys riding it.”

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Posted 10 years ago

“Your children's clothing is very small made...it should be stated on your website that items should be bought at least 2 sizes bigger than the children's normal size.”

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Posted 10 years ago

Thank you for contacting us and taking your time to write the review. Unfortunately, we are experienced an issue with the sizing in some of our products. However, we have already looked into it and will be able to solve it soon. Please, accept our apologies for the inconveniences caused. Have a nice day.

Posted 10 years ago

“Good kit, well priced.”

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Posted 10 years ago

“Great customer care people”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews