Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,530 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - from easy to use website to prompt delivery. Spoke to someone in store to get product information which meant I ordered the correct item. Quality of product excellent- great value for money.”

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Posted 10 years ago

“Excellent range of products at competitive prices. I particularly like the Kalenji range for running - always comfortable, and lots of useful pockets. Delivery is always prompt too.”

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Posted 10 years ago

“Very quick delivery. Product as described. I will suggest to everybody”

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Posted 10 years ago

“Bought a few bits for my son. He's at Beavers and needed fleeces and walking shoes. The prices are really reasonable and the walking shoes are very hard wearing and the fleeces are thick and warm. I'll definitely buy more from here.”

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Posted 10 years ago

“Good quality items that were delivered quickly. I highly recommend that you check out their superb products. I bought the new feel backenger bags and they are excellent!”

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Posted 10 years ago

“Great products well fitting too”

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Posted 10 years ago

“The products are really good and the delivery is a perfect service!”

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Posted 10 years ago

“very pleased with geonaute headlamp 410 but disappointed that a spare charging lead was not available”

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Posted 10 years ago

“Fast delivery. Excellent product.”

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Posted 10 years ago

“Arrived quickly and the gymnastic shorts are good quality for the price.”

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Posted 10 years ago

“Easy to locate the product. Self-service check-out was fast, efficient and easy to use.”

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Posted 10 years ago

“This web site has everything for the sports lover. I have purchased a lot for my boys (7 & 8yrs) all at very reasonable prices. The most recent a winter jacket which makes my eldest looks like he's off to the Arctic - he loves it.”

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Posted 10 years ago

“Was very quick with delivery! And items are sold at a good price”

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Posted 10 years ago

“Excellent quality & great customer services”

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Posted 10 years ago

“Great company to deal with hassle free returns system, helpful staff in store.”

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Posted 10 years ago

“Ordered Techtil T's and Techwinter 500 T's great fit and great products. Service was a little slower than my Jacket i ordered previously, but then i ordered that late afternoon and it arrived next day. The Techwinter 500 feels great and will be a good addition to me warm but lightweight kit!”

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Posted 10 years ago

“simple straight forward transactions”

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Posted 10 years ago

“Excellent value for good quality sports gear. Delivery times excellent.”

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Posted 10 years ago

“Good quality, lots of offers and very quick delivery!”

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Posted 10 years ago

“Very good service ,quality item ,good price”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,530 reviews