Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,537 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,537 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time.Excellent product.Assembly instructions very clear,and on line video of assembly very useful to get the broad view.Will be shopping with you in the future.Thankyou.”

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Posted 10 years ago

“Good product although pockets very small. Slow delivery”

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Posted 10 years ago

“very helpful staff”

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Posted 10 years ago

“Easy to order,timely delivery.great cost.Just what we required.”

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Posted 10 years ago

“It's a awesome place . Love their stuff . Lovely pricing .”

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Posted 10 years ago

“Brilliant company, very helpful staff, thank you.”

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Posted 10 years ago

“I have always found the staff at DECATHLON to be very helpful. The range of goods is wide = great variety at extremely competitive prices - so a BIG THANK YOU TO DECATHLON!!!!”

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Posted 10 years ago

“Naomi was superb . Thank you”

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Posted 10 years ago

“I made an order ,then saw it cancelled for no obvious reason giving me some concern that my card had been declined (which would have been a complete surprise ) . Subsequently after I had failed to work out what had gone wrong I decided to try again and had my Items , which are hard to find in this country delivered without a hitch and quite swiftly , so all was well , well done decathalon”

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Posted 10 years ago

“10 stars for decathlon. The order come very fast. Also the products are one of the best ! Thx decathlon for quality of you're services and for you're very good products. Thx, Darius”

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Posted 10 years ago

“Decathlon are very good at supplying decent products at reasonable prices. It enables people on a tight budget to participate in the sports they love. There are better products in the marketplace but prices are often double what you pay at Decathlon.”

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Posted 10 years ago

“Easy to order online and choose a store near to me to save on delivery costs. Ready for collection before date given. Collection at store was easy, my only concern that my identity was not checked. Will use Decathalon in store and on line again.”

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Posted 10 years ago

“Great staff, good quality, good prices, no nonsense returns policy.”

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Posted 10 years ago

“Better than expected delivery time”

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Posted 10 years ago

“Bought several items, all arrived quickly and as described. Will buy from again, without doubt!”

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Posted 10 years ago

“Excellent products and customer service.”

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Posted 10 years ago

“Great customer service from start to finish”

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Posted 10 years ago

“Good service but slow delivery”

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Posted 10 years ago

“Good store has plenty of outdoor gear and good prices.”

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Posted 10 years ago

“Purchased goods arrived on time and were as advertised. Thanks.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,537 reviews