Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,530 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent scooter - love it!”

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Posted 10 years ago

“Huge selection of reasonably priced sporting goods. Something for everyone and a good choice.”

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Posted 10 years ago

“Price wise it is very good. Customer service wise it is very good. Website needs to be made more simple and user friendly.”

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Posted 10 years ago

“Running trainers for my son arrived quickly and he loves them. We are both really pleased with the service and quality of the goods.”

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Posted 10 years ago

“excellent PRODUCT, EXCELLENT SERVICE”

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Posted 10 years ago

“Their response was rapid, their service was very good, the price was right and delivery was fast. What more can I say?”

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Posted 10 years ago

“Good service and product so satisfactory but the ladies trousers may be more suited to the male shape,ie,slim hips and long in the leg”

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Posted 10 years ago

“Received order very quickly.”

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Posted 10 years ago

“eXCELLENT SOURCES OF SPORTS GOODS”

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Posted 10 years ago

“Very good service quality of goods is unrivaled if you have not been to decathalon your missing out.”

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Posted 10 years ago

“Easy to use website and prompt delivery - great service”

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Posted 10 years ago

“Excellent range of sports. I cannot believe how many are covered. The quality of the goods are top class for a fraction of the price that the larger / global companies charge. The mail order service is super fast and packaging is first class. All in all, decathlon is my first port of call for any outdoor sports equipment. Keep up the great work guys and gals.”

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Posted 10 years ago

“They were very quick to send my product. It arrived in good condition as well. It would be more useful of you could be more specific regarding the sizes (s/m is not always very clear). Overall I am satisfied. Regards,”

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Posted 10 years ago

“I am a keen cyclist. I value Decathalon as it stocks the latest range of quality accessories at great prices.”

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Posted 10 years ago

“So far, I've only bought one product from Decathlon (the Tribord Easybreath snorkelling mask, which is excellent) but I wouldn't hesitate buying from them again. Store staff that I spoke to when ringing round were really helpful, especially one young lady in the Southampton branch whose name I wish I could remember! Also, prices on the website seem so reasonable when compared with other vendors. For example, the mask was way cheaper here than anywhere else online.”

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Posted 10 years ago

“Good quality products at reasonable prices. Good online service and quick delivery.”

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Posted 10 years ago

“I purchased the Kipur waterproof Jodhpurs and they are wonderful, took a bit of getting used to as they are coated not full fabric but I love mine now. Very warm, hard wearing and comfy. I also purchased the gloves to match the above - again super gloves but go a size larger than you think. The checkout process was easy and the items were delivered within 48 hrs.”

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Posted 10 years ago

“great product, great price, great customer service when i contacted them and quick deleivery. very happy.”

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Posted 10 years ago

“I orderd 2 pullovers they were perfect and delivered the next day ,”

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Posted 10 years ago

“Good to deal with.Had to send one item back,received email to say received & new size sent straight away.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,530 reviews