Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,530 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice of products across a huge range of sport, why wouldn't you shop for all your sports goods here!”

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Posted 10 years ago

“Good products, good service”

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Posted 10 years ago

“Returned an item a rucksack with no questions asked. Money put on any card. Very simple.”

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Posted 10 years ago

“I bought an adult scooter for my boyfriend's 49th birthday, and couldn't be happier with the ease of shopping and delivery. He scooted to work for the first time today, and caused much excitement in his office. One of the security guards at his workplace will be submitting an order very soon.”

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Posted 10 years ago

“Excellent product great value”

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Posted 10 years ago

“Value for money, could do home delivery considering there are not many shops local to us”

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Posted 10 years ago

“Great price with great service!”

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Posted 10 years ago

“Good service and quick delivery”

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Posted 10 years ago

“Excellent and quick service. We ordered uv t shirts. Very reasobable prices and good quality. I Would definitely use Decathlon again.”

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Posted 10 years ago

“I ordered a pair of 700 series cycling bib shorts and am very impressed by the quality. They compare very favourably with my Assos bib shorts and were very comfortable for a 55 mile ride. Decathlon were REALLY quick in delivering my order. Everything was I expected.”

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Posted 10 years ago

“Very good quality product for the price.”

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Posted 10 years ago

“Good value and great to have so many sports catered for in one store.”

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Posted 10 years ago

“customer service very good”

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Posted 10 years ago

“Very happy with our purchase - would recommend to anyone.”

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Posted 10 years ago

“Great value for money...and I'm sure I go faster now!!!!!!!”

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Posted 10 years ago

“Excellent service, superbly quick response to a problem with a tent. Thank you.”

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Posted 10 years ago

“Fantastic price, quick service, great product”

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Posted 10 years ago

“Excellent service, fast delivery, very happy. I would definately use again. A++++++”

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Posted 10 years ago

“Happy with 4 items purchased. Gave the grandchildren the sun protection needed. Unfortunately not 5 stars as very limited choice of garments left when I ordered as end of August probably end of season.”

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Posted 10 years ago

“Great service. Product good value for money. Would definitely use again.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,530 reviews