Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,538 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,538 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb range and at heavily discounted prices when you shop the sales online.”

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Posted 10 years ago

“Great service and parcels are ready to pick up very quick!”

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Posted 10 years ago

“Affordable sports gear for everyone!”

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Posted 10 years ago

“Very good range of goods and very helpful staff in the stores.”

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Posted 10 years ago

“I had a problem registering on the website as one of the boxes (I think it is where you put the post code) would not let me enter the necessary information. I had to ring up Decathlon to be told that I had to click outside the box before I could enter the information. The telephone operative was very pleasant and helpful but really, filling in registration details should not require a telephone call for an explanation. The goods themselves were excellent - good quality and good value. I'm very pleased with them.”

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Posted 10 years ago

“The Go Pro was delivered really promptly and efficiently, it was at a good price, what more could a customer want?”

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Posted 10 years ago

“Great products. Good delivery. Went to buy more products on your mobile site but it was so slow it was unusable. Its a shame that your decathalon.ie site is so poor - poor range and very poor website functionality.”

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Posted 10 years ago

“Product arrived on time and as described. All good!”

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Posted 10 years ago

“Great product - very easy to use”

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Posted 10 years ago

“Excellent product arrived quickly.”

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Posted 10 years ago

“Really easy ordering process and collection from store was so quick!”

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Posted 10 years ago

“Generally very good, high spend needed for free delivery though. Use collect in store for free, but that means a big queue in Belfast”

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Posted 10 years ago

“Good products, delivered on time.”

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Posted 10 years ago

“Fast and efficient order process, easy collection from helpful staff at the store. Good quality product. Your website is terribly slow on a mobile device.”

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Posted 10 years ago

“It was good value for money”

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Posted 10 years ago

“First stop for all sports and outdoor gear.”

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Posted 10 years ago

“Bought a fishing rod . Shimano .carbon. it broke aper 10 casts . Never again to buy something like this from this shop . Sorry”

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Posted 10 years ago

“I have been very impressed with my Decathalon purchases. They wash and wear well and are of outstanding value. Sizing gets a little confusing at times, but returns are quick and painless. I wouldn't hesitate to fully recommend them, in fact I do so usually.”

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Posted 10 years ago

“Great products at great prices”

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Posted 10 years ago

“Bought 5 tee shirts for my up & coming holiday, 2 at full price & 3 at about 1/2price, bargain! nice products, nice material. Delivered in 2 days.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,538 reviews