Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,530 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use site with great customer support. The only downside is I received a parking ticket when I visited your Guiltbrook store recently which I am still trying to contest!”

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Posted 10 years ago

“The item purchased on line was available in store 1 day early. Super service.”

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Posted 10 years ago

“Another Decathlon trip, another satisfied customer! Always find what we need with the bonus of there being distractions for the children- this time they had a go at Archery!”

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Posted 10 years ago

“Great service and great product. Superb value for money. The inner ring on the front chainset was slightly too large, at 30 teeth, for my requirements, so I've changed it for a 26-toothed ring and it works brilliantly - no extra adjustments needed. Would recommend this bike and Decathlon without hesitation.”

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Posted 10 years ago

“Excellent service ,quick delivery . The item was a gift so i can not give any feed back on it .”

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Posted 10 years ago

“Nice staff!”

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Posted 10 years ago

“Great athletic spikes for a fab price”

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Posted 10 years ago

“Great athletic spikes for a fab price”

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Posted 10 years ago

“Great gear great”

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Posted 10 years ago

“Quick delivery and quality goods, Thanks”

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Posted 10 years ago

“Very satisfied with the goods I received very good value for money will definitely be using again and would definitely recommend”

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Posted 10 years ago

“Overall very good service and very happy with the product received.”

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Posted 10 years ago

“Quick efficient service when ordering on line. Happy with all the sporting goods I've ordered .”

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Posted 10 years ago

“Love the technical fabrics”

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Posted 10 years ago

“Excellent value for money. Staff a little tetchy when swapping one item for a larger size.”

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Posted 10 years ago

“Came across this site by chance whilst looking online for a lightweight hiking tent. Decathlon had the tent I wanted at a great price, so I had to go for it. Spoke with customer services due to slight initial difficulty signing up to the site, but resolved very easily. Item delivered very promptly. Very satisfied with the service I received, and would recommend them to others.”

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Posted 10 years ago

“quick delivery and well packaged.”

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Posted 10 years ago

“I had a exchange to make which I had orded on line , no problem. Sore was well set out , easy to find stuff and other interesting items too. Enjoyable visit, have told friends and will defo visit again,”

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Posted 10 years ago

“Great Service, Fast Dispatch”

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Posted 10 years ago

“helpful, friendly staff and great products.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,530 reviews