Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still not had my order, over two weeks later!”

Helpful Report

Posted 9 years ago

Dear John, We are very sorry to hear about the delay on your delivery. Please contact our customer services team on 02070643000 to get further status updates on the topic. We thank you for your time and patience and would like to wish you a lovely afternoon!

Posted 9 years ago

“No sorry did it wrong way had a good service”

Helpful Report

Posted 9 years ago

Dear customer, Thank you for correction, should you need any help, please contact our Customer Loyalty Team on 02070643000. Have a lovely day!

Posted 9 years ago

“Excellent quality and price”

Helpful Report

Posted 9 years ago

“Love my new boots, came really quick, perfect fit.”

Helpful Report

Posted 9 years ago

“Great products and great prices with straightforward and speedy delivery options.”

Helpful Report

Posted 9 years ago

“Quick and efficient!”

Helpful Report

Posted 9 years ago

“Reasonable prices”

Helpful Report

Posted 9 years ago

“Reasonable prices, good quality and large variety”

Helpful Report

Posted 9 years ago

“very quick delivery and good quality”

Helpful Report

Posted 9 years ago

“All tge equipment I bought was ok, considering the good prices but the mens medium shorts I ordered were awful.. like giant American basketball shorts.”

Helpful Report

Posted 9 years ago

“Great items ordered for the kids for Christmas. Have a keen swimmer in the family and the colourful jammers are great !”

Helpful Report

Posted 9 years ago

“Good choice of products. No hassle delivery and returns.”

Helpful Report

Posted 9 years ago

“Arranged special delivery of My purchase Which I could not collect from Morrisons”

Helpful Report

Posted 9 years ago

“Best quality good prices, i always find wath i need”

Helpful Report

Posted 9 years ago

“Great trainers I st what I wanted,they arrived double quick time,am well impresed”

Helpful Report

Posted 9 years ago

“Quick and efficient service and really good quality goods. Thank you”

Helpful Report

Posted 9 years ago

“easy to order nothing was made difficult when exchanging anything great communication and good products at a good price”

Helpful Report

Posted 9 years ago

“Fantastic quality products at great prices. Equivalent spec to the 'big brands' at a fraction of the price.”

Decathlon 5 star review on 23rd November 2016

Helpful Report

Posted 9 years ago

“Delivery was very quick and returns were also speedily dealt with. I would look for more golf clothing from Decathlon in future.”

Helpful Report

Posted 9 years ago

“Branch service was helpful however product ordered in store on a Wednesday for home delivery on the Friday didn't arrive until Monday evening”

Helpful Report

Posted 9 years ago

Decathlon is rated 4.4 based on 11,542 reviews