Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,530 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website wasn't great. It was very slow. The products were great though”

Helpful Report

Posted 10 years ago

“WEIGHT BENCH BM210 GREAT ITEM WELL PACKED RECOMMEND+++++ ORDED SPARE BOLTS ARRIVED QUICKLY GREAT SERVICE RECOMMEND+++”

Helpful Report

Posted 10 years ago

“Good running shoes and clothing. Excellent prices. Couldn't get bike pedal on so assistant told me the pedal may be faulty. Did a 30 mile round trip to find out I was turning it the wrong way! Surely the assistant could have diagnosed this over the phone.”

Helpful Report

Posted 10 years ago

“Nice!!”

Helpful Report

Posted 10 years ago

“Great customer service and great product.”

Helpful Report

Posted 10 years ago

“Went to Decathlon at Grand Epagny Annecy, we've been before and this is top on our list for things to do ! Spent a couple of hours in shop . Fantastic morning . We have 3 teenage boys who are extremely sporty so were for once happy to shop. Staff were very helpful and spoke good English . Great shop, great prices .”

Helpful Report

Posted 10 years ago

“GOOD PRODUCT AT GREAT PRICES”

Helpful Report

Posted 10 years ago

“Good item, fast delivery and cheap.”

Helpful Report

Posted 10 years ago

“Great quality product at a very low price”

Helpful Report

Posted 10 years ago

“Great quality and value. Quick delivery of goods.”

Helpful Report

Posted 10 years ago

“Great product as described and quick shipping”

Helpful Report

Posted 10 years ago

“Great product and service.”

Helpful Report

Posted 10 years ago

“Dropper seat post works great and for a bargain price £30”

Helpful Report

Posted 10 years ago

“Good service will definitely use again”

Helpful Report

Posted 10 years ago

“Happy with product (as described). Delivered on time.”

Helpful Report

Posted 10 years ago

“The staff are very helpful and friendly. They really know what they're talking about it which is what great!”

Helpful Report

Posted 10 years ago

“Fast delivery, good product. Happy with purchase”

Helpful Report

Posted 10 years ago

“Easy to order delivery effective. Driver extremely helful”

Helpful Report

Posted 10 years ago

“Huge range of sports, good range of products, competitive prices especially on own brands.”

Helpful Report

Posted 10 years ago

“Very helpful telephone assistant. Goods received promptly.”

Helpful Report

Posted 10 years ago

Decathlon is rated 4.4 based on 11,530 reviews