Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,530 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing products size and quality to. For such a great price. Delivery time very quick to.”

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Posted 10 years ago

“Prompt response and service delivery within two days.”

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Posted 10 years ago

“Ordered jacket in Spain but it was not available before I left so asked for refund and bought jacket on line in UK. Refund made and replacement jacket received...great service.”

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Posted 10 years ago

“Good service. Would have been 5 stars, but the phone pocket on the jacket I ordered was too small for my phone. Would be better if pocket sizes were specified on the website.”

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Posted 10 years ago

“Easy to order and quick to deliver”

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Posted 10 years ago

“Have received good communication and customer service when needing to contact them regarding my order.”

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Posted 10 years ago

“The website was easy to use. My order arrived promptly, and everything fitted . My boys were very happy.”

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Posted 10 years ago

“really fast effecient service , the only comment I have is the short period of time an article is kept at the store; it is not always possible to get there every week”

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Posted 10 years ago

“Excellent customer service”

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Posted 10 years ago

“Excellent service delivered quick, no problems so cannot comment on customer service.”

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Posted 10 years ago

“My experience with decathlon it's has very good, very quickly delivery. ????”

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Posted 10 years ago

“Very prompt and products well described”

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Posted 10 years ago

“This coat is magnifisent it is a fantastic quality coat this is the beast shop you can buy from thanks you”

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Posted 10 years ago

“Reasonably priced products. Amazing customer service.”

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Posted 10 years ago

“Decathlon offers good value for money and service. I highly recommend using them.”

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Posted 10 years ago

“Good kit at good prices”

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Posted 10 years ago

“Got my shoes earlier then expected. Very pleased with the quality and the price.”

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Posted 10 years ago

“good value - quick and efficient”

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Posted 10 years ago

“Quick excellent service.”

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Posted 10 years ago

“Great quality running wear at an excellent price. Will definitely return. Received my order promptly. Thank you.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,530 reviews