Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,530 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the items I have bought are very good,I also manager toy buy a jacket without even try it on,and it was perfect, All the cloths i got for my kids were excellent...”

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Posted 10 years ago

“Fantastic service an very quick delivery.”

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Posted 10 years ago

“Quick delivery, quality products at affordable prices, even returning items is quick and hassle free.”

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Posted 10 years ago

“Have not had much chance to use the tarp yet but looks great quality. Decathlon price was great and service was fast. Will definitely be back for more”

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Posted 10 years ago

“Have not had much chance to use the tarp yet but looks great quality. Decathlon price was great and service was fast. Will definitely be back for more. Unfortunately this review would not submit on mobile”

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Posted 10 years ago

“In overall i am satisfied, however the delivery lasted more than the estimated date.”

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Posted 10 years ago

“Really good service. I will be back for more.”

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Posted 10 years ago

“Excellent service from ordering to receiving would highly recommend”

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Posted 10 years ago

“Items arrived promptly and they all fitted perfectly.”

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Posted 10 years ago

“First time I used the tent I found it easy to put up and take down. Getting it back in the bag was a challenge but second time round I managed it better. Easy to pump up and took no time at all. I am on my own but managed a four man tent no probs. just looking for 3 men to come with me now!”

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Posted 10 years ago

“Great product for a great price and speedy delivery!”

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Posted 10 years ago

“Super and super value technical running gear. Quick delivery.”

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Posted 10 years ago

“Good value products that were delivered quickly”

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Posted 10 years ago

“Excellent qulaity for the price, my 2 kids were kitted out with PE kit including trainers and school coat as well as leotards for Gym etc for less than £150! BARGAIN Had to return coat to the store as didnt fit, easy to do and the girls in the Coventry store were really helpful. Highly recomended”

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Posted 10 years ago

“So sad not to have a Decathlon near by (another reason to holiday in France)! Have found the range great value, especially when dealing with growing children. Most orders have worked fine, last time we were missing an item, but the problem was dealt with very quickly and satisfactorily. Thanks.”

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Posted 10 years ago

“Good quality products at great prices. Reasonable delivery charge and timescale.”

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Posted 10 years ago

“I found searching the site for the correct size and type a little difficult (in that there were not as many search filters as I would expect to find - see SportsDirect for a good example), but once I had chosen the items that I wanted the purchasing and delivery process was all good.”

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Posted 10 years ago

“Why are the prices higher with 10-15% then in other european countrys? The rest is ok.”

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Posted 10 years ago

“Great quality clothes and sports equipment, value for money. Also the staff are very knowledgeable and helpful”

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Posted 10 years ago

“Love the clothing. I always get complimented and it is just slightly different and sometimes quirky.... Love it. Prices are very reasonable too especially the kids clothing but I do always go up a size for my child”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,530 reviews