Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,538 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,538 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products and punctual delivery - would have liked the chance to express delivery, which was not available.”

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Posted 10 years ago

“I've been buying from Decathlon for years now, my go to place for all things sports related. I've never had any problems, they are incredibly priced but don't skim on quality because of this. I would highly recommend them.”

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Posted 10 years ago

“Great shop and good articles, but the app and the website are very slow and unwieldy on phones.”

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Posted 10 years ago

“Very good and cheap items, and quick delivery.”

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Posted 10 years ago

“Products exactly as described. Fast delivery, happy with purchase. Thank you.”

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Posted 10 years ago

“Excellent product! My questions about the product before I ordered were answered quickly. The bag itself is well made, perfect for ski touring and days in the Cairngorms National Park. Would recommend this company to friends.”

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Posted 10 years ago

“Excellent service from Decathlon.”

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Posted 10 years ago

“All as expected, and everybody friendly in the Oxford store. Will shop there again soon”

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Posted 10 years ago

“the items I have bought are very good,I also manager toy buy a jacket without even try it on,and it was perfect, All the cloths i got for my kids were excellent...”

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Posted 10 years ago

“Fantastic service an very quick delivery.”

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Posted 10 years ago

“Quick delivery, quality products at affordable prices, even returning items is quick and hassle free.”

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Posted 10 years ago

“Have not had much chance to use the tarp yet but looks great quality. Decathlon price was great and service was fast. Will definitely be back for more”

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Posted 10 years ago

“Have not had much chance to use the tarp yet but looks great quality. Decathlon price was great and service was fast. Will definitely be back for more. Unfortunately this review would not submit on mobile”

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Posted 10 years ago

“In overall i am satisfied, however the delivery lasted more than the estimated date.”

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Posted 10 years ago

“Really good service. I will be back for more.”

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Posted 10 years ago

“Excellent service from ordering to receiving would highly recommend”

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Posted 10 years ago

“Items arrived promptly and they all fitted perfectly.”

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Posted 10 years ago

“First time I used the tent I found it easy to put up and take down. Getting it back in the bag was a challenge but second time round I managed it better. Easy to pump up and took no time at all. I am on my own but managed a four man tent no probs. just looking for 3 men to come with me now!”

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Posted 10 years ago

“Great product for a great price and speedy delivery!”

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Posted 10 years ago

“Super and super value technical running gear. Quick delivery.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,538 reviews