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Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com Reviews

4.7 Rating 1,249 Reviews
95 %
of reviewers recommend Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com
4.7
Based on 1,249 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com Reviews
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Phone:

01244831434

Email:

tim@deesideinsurance.co.uk

Location:

30 Chester Road West Shotton Deeside
Flintshire
CH5 1BY

Speaking and dealing with the same person throughout. Charlotte gave great customer service and beat the cheapest quote we got online! This is the second year we have used them and I would definitely use them again as Charlotte provided a personal service with no pressure to buy!
Helpful Report
Posted 9 years ago
5 star I renewed my policy with you because because you supply a stress free service which makes me very happy
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Posted 9 years ago
Provided good information
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Posted 9 years ago
Very straight forward process. Michelle was very helpful. Great customer service. Thanks
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Posted 9 years ago
Very helpful
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Posted 9 years ago
The price that I have paid. It was very similar to last year.
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Posted 9 years ago
The sales adviser was very good and found me a very good policy and at a good price after ringing about my renewal price , happy to say you have my custom for another year .
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Posted 9 years ago
Excellent service, I had a cheaper quote and they matched it.
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Posted 9 years ago
Quick response to email questions and personal helpful assistance when renewing policy.
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Posted 9 years ago
Very simple, quick and easy
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Posted 9 years ago
Easy renewal process, fair price and well-informed telephone assistance
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Posted 9 years ago
Amy was very understanding with my insurance needs
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Posted 9 years ago
Wanted to cancel the policy after less than 8 hours, but still insisted on me paying the cancellation price of £60. A disgrace. I will be taking this up with the Financial Conduct Authority, Financial Ombudsman Service and making sure a comment goes on Go Compare web site
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Posted 9 years ago
Availability of insurance on specialised stamp collection. VERY disappointed to be charged for paying by debit card( so much so that it is doubtful if we will renew through you next year ) The best feature was the efficient deatails collection by employee
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Posted 9 years ago
Good effort from Charlotte. She worked hard & got reasonably close to matching the lowest quote I found elsewhere. I was happy to accept & remain with Aim....
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Posted 9 years ago
no hassle, everything was explained clearly.
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Posted 9 years ago
Very friendly and efficient service as always.
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Posted 9 years ago
Excellent service
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Posted 9 years ago
The advisor was supposed to be calling back with further details and failed to do so. The other advisor with whom I spoke provided different, contradictory information about the same policy. I then had to provide all the details about my (rented) house all over again, for some reason, even though I had provided this last year and nothing had changed. I had to take time out of work to sort it all out because of the failure to call me back when I was available. Then, despite explaining that I am moving house in a fortnight's time, I was not allowed to build this into my policy now and will have to pay another £40 admin fee for the privilege of having to go through the whole process again when I move. The advisor was not able to answer my queries about my insurance in plain, comprehensible English, although from what I did understand it seems that I'm probably not insured for the things that particularly matter to me, i.e. my musical instruments, which I will now have to insure separately or just take the risk of having them uninsured.
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Posted 9 years ago
Your staff are all extremely helpful and it is alaways a pleasure to deal with them. Kate Rixham . Amy and Charlotte are all very courteous and professional. We have currently 4 policies with you. Barry and Carol Jones.
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Posted 9 years ago