Direct 4 Baby Limited Reviews

Name: Direct 4 Baby Limited
Address: Direct House8 Langley PlaceBurscough, Ormskirk
Rating: 4.82

4.8 Rating 2,732 Reviews

96 %

of reviewers recommend Direct 4 Baby Limited

4.8

Based on 2,732 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01704 332542

Email:

sales@direct4baby.co.uk

Location:

Direct House8 Langley PlaceBurscough
Ormskirk
L40 8JS

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Direct 4 Baby Limited 4 star review on 30th January 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When we first went in I’ll be honest I thought oh this is smaller than I thought it would be. We were greeted by Nicky who was just gorgeous. Although there didn’t seem to be heaps of stuff in there we actually ended up in there well over an hour. We loved not just that Nicky was there to help but to offer expert advice. I loved that we where offered drinks and then sat down in the beautiful seating area to discuss the bits we had picked up from our browse round the store and everything from car seat safety, to nappy changing, to breast feeding to safe sleep. Nicky have us some wonderful safety advice on the pram and car seat despite us having bought our pram elsewhere. The whole experience was fantastic and I would 100% recommend a visit for all parents to be. Nicky made us feel like the only expectant couple in the world. We came away with so much more knowledge and some fantastic buys! I can’t wait to visit with baby once she has arrived!”

Helpful Report

Posted 4 years ago

Thanks so much for taking the time to leave a review and or your kind words about our staff and I'll be sure to pass your comments on. Although we are not filled to the brim with all the brands, we purposely have selected the products we truly believe and trust in and I'm glad you left feeling like you picked up some great lines along with the right advice. We're so happy to being part of your journey and feel free to pop in anytime with your new arrival... all the very best!!

Posted 4 years ago

“Really helpful and informative. Will definitely come back ☺️”

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Posted 4 years ago

Thanks so much for taking the time to leave a review. It's really good to hear positive things said about our staff and we're really proud of our amazing team :)

Posted 4 years ago

“Nice little pushchair, happy with this purchase & very decent for the price.”

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Posted 4 years ago

“Item arrived so quickly will defo use again thankyou”

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Posted 4 years ago

“Excellent service. I emailed to ask a question about delivery and was emailed back very promptly . Very happy about my purchase.”

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Posted 4 years ago

“Excellent advice given and really made us feel comfortable when we knew very little about prams etc. Staff couldn’t have been more helpful-definitely recommend!”

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Posted 4 years ago

Another amazing review which is very much appreciated. Lots of good things being said about our amazing team and we're so happy we could be there to help you on your journey!! :D

Posted 4 years ago

“Excellent service only took less than 24hrs for delivery my son loves his new pushchair will definitely use this company again”

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Posted 4 years ago

Fabulous. Glad you likes the service and your shiny new pram! All the best

Posted 4 years ago

“Excellent service. Quick delivery”

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Posted 4 years ago

“Had a bit of a wait with delivery due to a supply issue, but I was notified within hours of purchase and the customer service was brilliant. Product was dispatched with next day delivery and I’m very happy, would buy from here again.”

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Posted 4 years ago

“Excellent, polite and helpful communication Great product”

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Posted 4 years ago

“Great service and very good communication - email and telephone.”

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Posted 4 years ago

“Really good customer service and the item was of amazing quality!”

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Posted 4 years ago

“Great value and super fast delivery- great product and service”

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Posted 4 years ago

“Great product, great price and quick delivery”

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Posted 4 years ago

“Good price and easy to order, I was called shortly after to advise the delivery would be a little longer than usual as the car seat colour i wanted was not in stock, advised it would be a week. The order took a week, and I'm very happy with it, as is our daughter”

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Posted 4 years ago

“Ideal price good quality.Quick delivery.”

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Posted 4 years ago

“Lovely range of products and great quality! Excellent communication! Very pleased!”

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Posted 4 years ago

“Highly satisfied with quality of service which in my opinion could not be bettered. Queries were answered promptly and goods are competitively priced and shipped very quickly. Many thanks.”

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Posted 4 years ago

“Warning, long post: Honestly I found this seat far harder to fit than my previous Cybex however, once I managed it, I’m really pleased with how secure it is, how little it rocks from side to side (in comparison to the Cybex) and how good it looks. Have yet to sit my boy in it but perhaps I shall return to edit this review with my thoughts. Not sure if this is the place for a review of the company but... I was initially prepared to roast this company in any review HOWEVER they have subsequently completely blown my out of the water with their professionalism and customer service and I wouldn’t hesitate to use them in future or recommend to a friend. I started by ordering the wrong seat, only realising when I opened my product. Had to send it back, at my own expense but, it was my mistake so I thought that was fair enough. I ordered again and paid for express delivery but after 3 days of not hearing from them, I wrote to cancel my order and request a full refund. Well. Not only did I get what I requested, but because of various mix ups and their superb customer service, I was offered a replacement seat, free of charge. Yes. Free. Of. Charge. You just can’t fault that level of customer care. The wind was out of my sails and I’m a loyal customer for the future - I have twins so plenty of custom to send their way! If you’ve made it this far, I commend your endurance. I hope I’ve provided a worthwhile review for you.”

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Posted 4 years ago

“Great prices, speedy delivery to NI at no cost. Highly recommend!”

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Posted 4 years ago

Direct 4 Baby Limited is rated 4.8 based on 2,732 reviews