Dis-Chem Pharmacies Reviews

Name: Dis-Chem Pharmacies
Rating: 2.24

2.2 Rating 174 Reviews

29 %

of reviewers recommend Dis-Chem Pharmacies

Company Reviews

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Metrics

2.2

Based on 174 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 50%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dis-Chem Pharmacies 2 star review on 18th February 2025

Anonymous // 01/01/2019

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“Dischem anti white policy is discriminatory and disgusting. I refuse to buy from Dischem”

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Posted 3 years ago

“Their online shopping service is not up to standard. I have ordered and paid for goods online, which they have acknowledged, but after 6 days I have had no response from them, even after submitting a query on their website on day 4 enquiring what the problem is. They do not even bother to respond to this query.”

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Posted 3 years ago

“I am ecstatic about Dischem having opened a branch in Stellenbosch, at The Boord. Apart from that, both sisters are so caring and knowledgeable, that I prefer to go to them than to my doctor for things like suture removals, etc. Well done!”

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Posted 3 years ago

“Thank you Christen at Randpark Ridge Mall for your assistance yesterday. You are absolutely amazing, professional and lovely.”

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Posted 3 years ago

“Thank you Andy Sam Nkwana from Dischem Kylami Corner. You really give great service. We can see you have passion for what you do and really care about your customers. Your advise and assistance is greatly appreciated. Thank you”

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Posted 3 years ago

“Just want to say big ups to Dischem for such a convenient online shopping experience, from browsing the products, selecting and checking out, really had a pleasant experience. I even got some extra goodies with my delivery 🥺🥺.”

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Posted 3 years ago

“Best customer service at dischem K90, pharmacy section is on fire❤️‍🔥❤️‍🔥❤️‍🔥❤️‍🔥.... great clientelle...i bow 🧎‍♀️ to you all”

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Posted 3 years ago

“It is so frustrating to go to the shop and find that a product -is out of stock. Then online it says available, you place an order then few days to be told its not available while it still shows available online. Two of the shops the item shows online but when i call to confirm they are out of stock for the same product. Why are you not updating products online. Dermopal Sunscreen shows available online and in store in most shops but dololo! stock.”

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Posted 3 years ago

“bastards stole my idea of medical insurance portfolio . their top management not to be trusted with sensitive information . disgusted by their attitude !!!!”

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Posted 3 years ago

“I’d like to appreciate and give give thanks to Alita Van Heerden at the EAST RAND MALL DISCHEM The lady is very informed, kind and patient ❤️❤️❤️❤️”

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Posted 3 years ago

“This is a Shout out to Tebogo at Dischem Cresta Mall. She went out of her way to serve me and my daughter. Keep up that beautiful customer service.”

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Posted 3 years ago

“I had an order made on Monday evening on Thursday when I called the customer care I got 2 different informations. I got an sms on Tuesday saying my parcel is with the courier guys. On Friday when I called back I had still not received my parcel and it was only then dispatched to the courier guys. They online service it’s not reliable at all.”

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Posted 3 years ago

“Ordered perfumes online and stock was available but later that day I was told that there is no stock.”

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Posted 3 years ago

“Dischem Delivery Services most certainly does not take 60 minutes - sitting here 3 hours after I’ve placed my order and paid for it and so we wait, 4 phone calls later…”

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Posted 3 years ago

“Not supporting medical apartheid”

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Posted 4 years ago

“Forcing employees to get the jab”

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Posted 4 years ago

“I took my baby for her routine vaccine to pavilion Dis-Chem at 9am and as I get there another lady is sitting and also waiting for a 9 am appointment for a covid test with only one nurse working now how does that work ?? I was so worried and on edge the entire time , how are vivid tested being done in the same clinic as children being vaccinated I found that completely ridiculous and will not be taking my baby back to a did hem pharmacy !!”

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Posted 4 years ago

“Dis-Chem really needs to look into ways of rewarding their customers better, I’m a loyal shopper and I feel That their point system needs to be increased and their latest Disney sticker collection reward was a real disappointment!”

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Posted 4 years ago

“I tried to order online without success. For no known reason my payment was declined 3 times. Altogether a very poor, non existent service”

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Posted 4 years ago

“Your app is really a pain to use. The ticking of the products once trying to conclude is confusing and nonsensical. Then if you happen to close the app before actually paying you lose your whole basket. It's slow and sluggish in between as well. Why are some simple items not available for delivery. So what's the use of the delivery system if you have to collect some items. Why is your chronic meds not on the app for you to order when needed. Very confusing and frustrating. Then whoever answers the phone(if you lucky) I can never get the correct medication. The service could really do with some improvement. Great idea but poorly executed. Not user friendly at all.”

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Posted 4 years ago

Dis-Chem Pharmacies is rated 2.2 based on 174 reviews