“Brilliant costumer support!! I easily and quickly was processed a replacement for my displate that broke in delivery and when i requested a refund instead they were more then happy to help me! Will be returning!”
“Very good quality and very good customer service. My order was damage in transport and they took care of everything and send me a replacement very fast!”
“Displate did a great job with my order I had 3 displates everything came in a timely manner in with good packaging. Will definitely be ordering more displates in the future.”
“My son loves his gifts, and the customer service has been top notch. Thank you for the fast response, and helping resolve our problem so quickly and efficiently!”
“Great customer service! I didn't realize there was an issue with using my PO Box number for shipping. Displate support reached out to me so fast and got my parcel shipped. 5 days later it was dropped off at my house. So fast!”
“My Displate arrived bent from the carrier despite their packaging showing "Do Not Bend" and "Fragile" warnings. It was not their fault, but after I sent in photos showing the damage they immediately sent a replacement Displate and did not require that I return the original. Great support!”
“I needed additional mounting components and I reached out to Displate over the holidays. I interacted with their chatbot and actually found that process enjoyable: it was very intuitive and prompted me to easily upload all of the information they needed to solve my problem, including photos. After the holidays, a representative reached out to me and promptly shipped exactly what I needed. We are thrilled with the product and the customer service!”
“Leider hat mir der Support gar nicht weiter geholfen, es wurde gesagt das man gegen verzögerung nichts machen kann. Obwohl man bei dem Paketdienst einen Nachforschungsauftrag beantragen kann.
Deshalb nur 3 Sterne da man Tage auf eine Antwort warte, um am Ende keine Hilfe zu bekommen. Ansonsten haben die Bilder eine gute qualität.”
“The poster I ordered looks great. Unfortunately, it arrived damaged. But Displate immediately sent a replacement, and now the beautiful picture is hanging in my office.
Thanks for the excellent support!
I'm already looking to order another poster from you.”
“Amazing customer service helping sort out a replacement due to shipping issues and the quality of the posters are great as always. I do think the packaging needs updating though to reduce movement and shifting inside the box during delivery. But overall great, would buy again.”
“Amazing support after the delivery (not the order) was messed up. Once contact had been established, the replies were fast and meaningful. Happy customer right here.”
