“I had a very positive experience with the support team. They demonstrated strong capability in handling my request and were clear and professional in their communication. Even though the service was unavailable during the Christmas holiday period, they followed up promptly and responded the day after their support resumed.”
“I have placed an order for some spare magnets but the order never arrived even though the tracking of the order said it is finished. I contacted the support and after exchanging a few emails I have finally received the order.
Very helpful support.”
“Very fast and friendly support. Even the chatbot immediately understood what I was trying to say. It independently created a support ticket in which my issue was described clearly and precisely. The support staff then responded very quickly and in a friendly manner and were able to help me resolve my problem.”
“I have bought a few displates before and they look amazing in my home. When I received a bent displate, the company was able to send me a new displate, no issues, no arguing, we agreed it was bent and they sent me a new one.”
“I made a mistake with the delivery address and Displate emailed on several occasions to confirm the address. However I don't check my emails on a regular basis. When I didn't get back to them they refunded my payment! 10 out of 10 to Displate!”
“Hi everyone,
Displayed has on of the better customer services I've met so far. Had an issue with an order and they immediately looked for a solution. And a quick response time.
Thanks again displate and I'll definitely buy more 😁”
“Very responsive support team. Problem was solved quickly, generously, and I will definitely continue to order from this company when the need arises.”
“You guys did a good job in replacing the damaged articles quickly, and managed to actually get the replacements to me before I left from the vacation where I had gifted them to friends. I was very pleased to be able to get them. The poster without damage before I left. And I greatly appreciate the direct replacement without requiring me to send back the damaged goods.”
“Excellent support. Package was damage during transport. Due to excellent and rapid support, it was replaced and my son have now his present. Amazing product.”
“Excellent support. Package was lost in the mail and Displate did their due diligence and took care of this immediately. I was able to give my husband his birthday gift before the month was over. Couldn’t be happier and the end product for my custom displate came out amazing! 10/10!”
