“My package was lost in delivery and the support process was thorough and incredibly helpful! My package was deemed lost and a new shipment was prepared.”
“I've ordered several items from Displate and they have always worked through any problems to make sure we get what we ordered in perfect condition. They are very friendly and responsive to customer service requests, and their products are high quality.”
“I order from displate every year and I am always impressed by their service and quality of the product. I have purchased at least 8 prices from them. This year my picture came bent and when I contacted Displate about it, they immediately made me a new one and had it sent free of charge within just a couple days. Im in Canada and got charged a second time for customs and Displate covered that cost as well. I am a faithful customer and rate this company 5 stars +++++. 😊”
“Displate has the greatest collection of *high quality* (metal!) posters I've found, and I've not had any problems with delivery or support. They're a bit pricey, but they tend to have pretty good discounts too - and make for great gifts!
When I had a problem with changing my account's email, I reached out to support and they were super helpful and responsive, and it was a smooth experience!”
“Displate were very helpful and punctual in sorting out a shipping mistake made by a third party company. The customer service has been very accommodating and polite, which I've really appreciated :)”
“I own 2 displates now, and both are fantastic. My second plate arrived timely but the plate was bent in the middle. Even though I can almost certainly assume it was USPS, I contacted Displate and went through the minimal process to simply send them pictures of my bent plate, and within 2 days of review they issued a replacement at no charge with no need to send back the damaged plate. My replacement arrived in a timely manner and now sits next to my first. Thanks Displate for an awesome alternative to picture frames.”
“I received a bent Displate that was likely damaged during delivery, but the customer support team helped me replace it quickly. Their process was very efficient and made it easy to resolve the issue. Thank you to everyone on the customer support team for your help!”
“I must say I love the support from Displate. I made a mistake and filled in the recipient's address wrong. I just wrote to support, and in a few hours, I got a reply, and the recipient's address was corrected. All has worked like a well-oiled machine. Thanks, guys and girls! 😁”
“Received a faulty Box (it was bent) but the customer service team (Martyna) was super helpful and resolved the problem very quickly. Super professional and happy with the outcome. Thank you!”
“Made an error when choosing sizes. Accessing support to rectify this problem was super quick and easy and I was able to re-order correctly. Very impressed.”
