Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,236 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,236 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 24th June 2025

583

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent, fast delivery.”

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Posted 5 years ago

“I thought the product would have been made from turkish towel?”

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Posted 5 years ago

“I expected them to be different. A different material or a bit thicker. They stick to you when you are wet. I'm not sure if I am a fan of these towels, I'm trying to still give them a chance. I worry they wouldn't keep you very warm either.”

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Posted 5 years ago

“The website is good, easy to navigate. The only issue i had was I was unable to sign up to the newsletter which would have given me 10% of my order. I tried it 2 or 3 times, but never received an email. And yes, i checked my junk mail folder.”

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Posted 5 years ago

“Love the designs of the towels I bought. They are bright and look great. I haven’t used them yet but don’t like the feel of them , they are slightly rubbery which I hadn’t expected. They certainly will be good at the beach for not retaining sand but I’m unsure about them for drying my grandchildren. I’m looking forward to eventually using them.”

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Posted 5 years ago

“I saw this heavily advertised and thought I would try, the beach blanket is great. The hair wrap however doesn’t fit the best or the material doesn’t quite work and I don’t use this product”

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Posted 5 years ago

“I like the hair wrap, better than the micro fibre one I had before. Nice colours. Towel is very thing but seems to dry ok.”

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Posted 5 years ago

“Received the bundle of four towels, the material feels better than I expected after reading some of the other reviews, it is lovely and soft. I love how they pack down really small and will be great for taking on holidays and using on the beach. If I’m honest I’m not overly impressed with the drying properties after taking a bath, a regular towel is much better, bit disappointed by that so on that basis will store the towels for holiday use only.”

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Posted 5 years ago

“It was good, missing a couple of units.”

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Posted 5 years ago

“Works well but the finishing quality on the towel was poor.”

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Posted 5 years ago

“disappointed that right after i placed my large order towels I received a 25% off coupon. Could have saved me over $50.”

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Posted 5 years ago

“Haven’t used them yet. I did wash them, they really wasn’t what I thought they would be but again I haven’t used them. So I guess I will see. The color and design are nice.”

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Posted 5 years ago

“I have to say I am little disappointed with the fabric. I have tried the towel once, although I had bought it for my holidays, and its not the type of microfibre feel I was expecting. Presumably this is so sand won't stick to it. The proper test will be using it on holiday, which won't be happening now!”

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Posted 5 years ago

“Love the towel although some rust stains will not come out no matter how long I soak them or what kind of stain remover I use. Guess that is why I rarely purchase towels with white in them. :-(”

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Posted 5 years ago

“I received a faulty product. Got in touch and they said they’d send a new one within 1-2 business days. A week later I’m still waiting. Emailed them to chase it up, no response yet”

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Posted 5 years ago

“I received my order quickly.”

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Posted 5 years ago

“Nice hair wrap but after less than 2 weeks the elastic is already starting to unravel.”

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Posted 5 years ago

“It might dry faster than a normal towel but it feels like you drying off with your bed sheet. Just doesn’t feel good.”

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Posted 5 years ago

“Good towels. But beware they don't feel like a towel feels like you are drying yourself with a sheet. But they do as they say absorb the water and doesn't pick up sand. A little bit hard to get back in the bag they came in. Bag could have been bigger. Great for packing doesn't take up to much room in suitcase.”

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Posted 5 years ago

“As a repeat customer, I had a simple request - switch out one colour that I already had on an order of 4. Apparently this was too complicated and couldn’t be done, but was a great suggestion for the future!! Decent product, but crappy customer service.”

Helpful Report

Posted 5 years ago

Dock & Bay is rated 4.9 based on 34,236 reviews