Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 33,724 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 33,724 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 10th October 2024

574

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Towels do the job fine. Print isn’t as nice as I hoped and I was annoyed they offered 10% off after I’d already bought them.”

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Posted 5 years ago

“I bought a personalised towel but when it arrived it only had the first two letters printed. This was a sample as if it was good I was going to order more however not happening now.”

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Posted 5 years ago

“Overall happy with towels, only thing I would say is they are incredibly heavy when wet.”

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Posted 5 years ago

“Towel is fine. Probably too light for a slightly windy day. Blows sway easily.”

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Posted 5 years ago

“Bought the lightweight towels for holidays , they were great in the fact they took up far less case space but was unimpressed from then on , I have to say I prefer a standard towel , not absorbent enough ☹️”

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Posted 5 years ago

“Unlikely to recommend. There’s no warmth or cosy feeling when you put the towel on. Great for a tropical beach or gym.”

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Posted 5 years ago

“The size was perfect but the material took a lot of get used to.”

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Posted 5 years ago

“The towels are really good, they dry quick and they don’t collect any sand. The designs are beautiful. However, I do think they are overpriced. I found the same type of towels in Decathlon for a fraction of the price, the only difference was design. I also used the towels at the gym.”

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Posted 5 years ago

“The towels are not what I expected. The fabric is odd - they feel much more like a bed sheet than a towel. Not comfortable. Great size and very pretty. They do dry quickly and are otherwise as described, but I am disappointed overall and will not be making any more purchases. Nothing bad to say about service though. Quick delivery.”

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Posted 5 years ago

“Hi! Good towels! But, after a wash, and dryer...they’re uneven. The corners don’t line up anymore and are very lopsided. So they dob’t Find up as nice anymore.”

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Posted 5 years ago

“They do dry very quickly and fold up nice and small, but we bought the funky pineapple and watermelon ones as we didn’t want just plain ones, but all the pattern ones have a white stripe which obviously after a week or two on hols in 40 degrees gets discoloured with sun cream and sweat etc, and some other grubby marks just from general use that won’t come out and is so noticeable on the white!! None of this would be an issue if it was a darker colour pattern all over!”

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Posted 5 years ago

“Great towels. Very disappointed with the delivery company who posted the towels through my cat flap and broke it. When I contacted dock and bay they told me to take it up with them. No offer of a voucher or anything to apologise.”

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Posted 5 years ago

“Free shipping, it came really quickly.”

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Posted 5 years ago

“Towel & hair wrap is fab-love them. The poncho is a little disappointing- I ordered a large which was just huge and like a tent on me and re-ordered a medium.it seems by going down a size the length is shorter! I’m 5ft8 and only just covers the essentials 😀”

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Posted 5 years ago

“Pockets far too small on shorts. Cannot get my hainds in.”

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Posted 5 years ago

“The towels are not what I would expect from micro fibre, being of a smooth texture, unlike my ageing micro fibre towels I bought these to replace. There are no brushed fibres and this makes the drying process very difficult and hard to drag over the body. I could not recommend these towels to anybody. my search for decent micro fibre towels to replace my ageing ones continues.”

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Posted 7 years ago

“Currently using two of these in Spain.Nice and lightweight to pack and big enough to cover a sunbed but appear to hold the pool water after a swim thus making them cold and unpleasant to then lie on. They will dry faster than a conventional towel but at the moment the jury is still out on whether I like them or not.....I am using their little bag around the pool to keep my watch, house key and a few euros in so that's really handy but not sure yet about the towels.”

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Posted 7 years ago

“In truth disappointed. Heavier weight than I expected. So won’t use myself but will pass on as gifts”

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Posted 7 years ago

Dock & Bay is rated 4.9 based on 33,724 reviews