Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 33,724 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 33,724 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 10th October 2024

574

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product (hair wrap) but utterly disappointed by the imagery they use! They seem to be under the impression that only thin white people use / should use their products...!!!”

Helpful Report

Posted 4 years ago

“Towels are really good quality, light weight and compact. Had to wait a while for delivery, not happy with the personalised stitching”

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Posted 4 years ago

“Good delivery service, towel needs a little time to get used to but it does what it says on the tin.”

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Posted 4 years ago

“Still not sold on these. Bought 4 of them when company was coming to town and they aren’t as special as they’re made out to be. Sand doesn’t get caught up in them, which is nice but, they don’t do a good job drying you off and I’m pretty sure that’s the entire reason you get a towel in the first place”

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Posted 4 years ago

“I would have gave you guys have better review more stars but your your towels are smaller than I thought I bought a large and it's only a big as bath towel typical beach towel should be longer than me and I'm six foot three so I should be at least 6 to 7.feet long”

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Posted 4 years ago

“Excellent next day delivery .was expecting my order of 2 towel to be larger, but impressed by how compact the towels are in their individual bags”

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Posted 4 years ago

“Love the towels however, my hair is just too thick for the hair wrap. It holds water and doesn’t dry well in the wrap which bums me out. I think it would be perfect for people with fine to normal hair.”

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Posted 4 years ago

“Excellent, fast delivery.”

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Posted 5 years ago

“I thought the product would have been made from turkish towel?”

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Posted 5 years ago

“I expected them to be different. A different material or a bit thicker. They stick to you when you are wet. I'm not sure if I am a fan of these towels, I'm trying to still give them a chance. I worry they wouldn't keep you very warm either.”

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Posted 5 years ago

“The website is good, easy to navigate. The only issue i had was I was unable to sign up to the newsletter which would have given me 10% of my order. I tried it 2 or 3 times, but never received an email. And yes, i checked my junk mail folder.”

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Posted 5 years ago

“Love the designs of the towels I bought. They are bright and look great. I haven’t used them yet but don’t like the feel of them , they are slightly rubbery which I hadn’t expected. They certainly will be good at the beach for not retaining sand but I’m unsure about them for drying my grandchildren. I’m looking forward to eventually using them.”

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Posted 5 years ago

“I saw this heavily advertised and thought I would try, the beach blanket is great. The hair wrap however doesn’t fit the best or the material doesn’t quite work and I don’t use this product”

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Posted 5 years ago

“I like the hair wrap, better than the micro fibre one I had before. Nice colours. Towel is very thing but seems to dry ok.”

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Posted 5 years ago

“Received the bundle of four towels, the material feels better than I expected after reading some of the other reviews, it is lovely and soft. I love how they pack down really small and will be great for taking on holidays and using on the beach. If I’m honest I’m not overly impressed with the drying properties after taking a bath, a regular towel is much better, bit disappointed by that so on that basis will store the towels for holiday use only.”

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Posted 5 years ago

“It was good, missing a couple of units.”

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Posted 5 years ago

“Works well but the finishing quality on the towel was poor.”

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Posted 5 years ago

“disappointed that right after i placed my large order towels I received a 25% off coupon. Could have saved me over $50.”

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Posted 5 years ago

“Haven’t used them yet. I did wash them, they really wasn’t what I thought they would be but again I haven’t used them. So I guess I will see. The color and design are nice.”

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Posted 5 years ago

“I have to say I am little disappointed with the fabric. I have tried the towel once, although I had bought it for my holidays, and its not the type of microfibre feel I was expecting. Presumably this is so sand won't stick to it. The proper test will be using it on holiday, which won't be happening now!”

Helpful Report

Posted 5 years ago

Dock & Bay is rated 4.9 based on 33,724 reviews