Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,970 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

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English

“The clothes are so beautiful and good quality. Only for country outside of UK take car on the rates because is without VAT and for exemple for french people take care on the duty taxes.”

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Posted 2 years ago

“Such lovely quirky patterns, think I need to order more!”

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Posted 2 years ago

“Love the quality and finish of these products. Any issues and returns are sorted really quickly.”

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Posted 2 years ago

“Amazing dresses, excellent quality, highly recommended, just love their styles.”

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Posted 2 years ago

“Fantastic company Dresses are immaculate”

Dolly and Dotty 5 star review on 22nd August 2023

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Posted 2 years ago

“Love these dresses flattering and I get loads of comments when I wear them , nice to wear without a petticoat but even more swishy with one 😊”

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Posted 2 years ago

“Nice website which is easy to navigate. Fast delivery from england to australia.”

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Posted 2 years ago

Dear Andrew, Thank you so much for your kind feedback! We’re delighted to hear that you found our website easy to navigate and that your order arrived quickly all the way to Australia. We truly appreciate you taking the time to share your experience and hope to welcome you back soon. Kind regards, The Dolly and Dotty Team

Posted 1 week ago

“Brilliant company. Very easy to order from and great communication all the way through.”

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Posted 2 years ago

“Lovely products, great service”

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Posted 2 years ago

“When I ordered a dress I didn't take into account the weight I'd lost,so I had to return the beautiful dress. Everyone that dealt with me were so helpful. I look forward to ordering another dress very soon. I would definitely recommend Dolly and Dotty”

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Posted 2 years ago

“Nice dress looks good”

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Posted 2 years ago

“The drees has not arrived yet”

Dolly and Dotty 1 star review on 17th August 2023

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Posted 2 years ago

Hello Patricia, Thank you for bringing this to our attention. We understand your eagerness to receive your package and apologize for any inconvenience caused by the delay. We are pleased to provide you with the tracking details for your order: Tracking Link: https://www.packet.deutschepost.com/webapp/public/packet_traceit.xhtml?barcode=LY456799429DE You can use the provided tracking link to monitor the progress of your shipment. The most recent movement was on August 14 and your order shipped out the same day when you placed it. By clicking on the tracking link, you will be directed to the carrier's website, where you can view real-time updates on the whereabouts of your package. Please note that shipping information may take some time to be updated, especially during peak seasons or if the carrier's tracking system is experiencing delays. We kindly request your patience and assure you that we are committed to ensuring your order reaches you as soon as possible. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your continued support and look forward to serving you again in the future. Warm regards, Your Dolly&Dotty Team

Posted 2 years ago

“I have longed for one of these gorgeous dresses for ages …. It arrived x the material was much more sumptuous than I expected, the colours fabulous and the style just lovely …… sadly my shape is just not right for it ……☹️ sadly I have had to return it ….”

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Posted 2 years ago

“Excellent service. What more can I say.”

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Posted 2 years ago

“I love highland cows, so when a friend, who buys from here told me about this dress, I was so excited! I ordered the dress & when it arrived, I was so pleased, the fabric is gorgeous & soft, with a lovely soft stretch. It’s so cute!! I’m a size 24 & very busty, the fit was so nice”

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Posted 2 years ago

“Fabulous website and brilliant quality and service”

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Posted 2 years ago

“Amazing...I love my dresses!”

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Posted 2 years ago

“Your service and clothes are the best ive ever had fabulous”

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Posted 2 years ago

“Quick delivery and beautiful dress.”

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Posted 2 years ago

“This was my 2nd order from Dolly and Dotty after receiving my 1st order I just had to have more, love the quality, the designs and all very good value from a UK company. I’m so pleased with my Dolly and Dotty haul and can’t wait to wear them all on our cruise”

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Posted 2 years ago

Dolly and Dotty is rated 4.8 based on 1,970 reviews