Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.79

4.8 Rating 1,606 Reviews

94 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,606 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dolly and Dotty 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“My Dinosaur dress is amazing and everyone loves it got it really fast”

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Posted 1 year ago

“Lovely dress. I bought this to go to my daughter’s significant birthday and I love this period in clothes. I’ve also lost a lot of weight so good time to treat myself. The fit is good and so is the material. Quick delivery.”

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Posted 1 year ago

“Los vestidos son preciosos 🤩”

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Posted 1 year ago

“Lovely dresses. Comfy and glamorous. Make me feel very elegant. Ordering was easy. Sizing is accurate. Delivery was much quicker than I expected. Will definitely order again.”

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Posted 1 year ago

“I've bought many Dolly & Dotty dresses over the past few years and love the quality and design of the dresses. Always receive great customer service from Maria and quick turnaround. A fantastic company to deal with..”

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Posted 1 year ago

“Very beautiful dress and I love the material. Haven't tried it on yet. Great job. Thanks for everything. Thanks Marsha 🙂”

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Posted 1 year ago

“The dresses are perfect, very good quality. The service excellent. I will be buying again.”

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Posted 1 year ago

“I love Dolly and Dotty dresses, I have quite a few. Absolutley love my new purchase. As Is alway, we'll made, description is spot on. Always a good fit. Top quality fabric and well priced. Easy to order and a quick delivery.”

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Posted 1 year ago

“Item arrived on time, good price, thank you for the discount so I could try”

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Posted 1 year ago

“Ordered my wife a dress for valentines day , to find she'd already ordered one , sent back for refund, quick delivery great service”

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Posted 1 year ago

“Great communication, super fast delivery and beautiful product.”

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Posted 1 year ago

“Easy to browse website. Item arrived on time.”

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Posted 1 year ago

“Easy to use website and super fast delivery.”

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Posted 1 year ago

“My dress was never delivered. No card left from the delivery company. Then I got the email the dress was returned. Definitely not by me as I never even saw it. About 5 weeks now and money not in my account. I lost out on a beautiful dress at a great price in the sale and lost out on money. I will be chasing with the customer service.”

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Posted 1 year ago

Dear Denisa, We sincerely apologise for the inconvenience you've experienced regarding the delivery of your dress. Upon investigating, it has come to our attention that there was an issue with the address on your order, leading to the non-delivery of the dress. We regret any confusion or frustration this may have caused, especially as you were looking forward to the beautiful dress you ordered at a great price during the sale. To address this matter, we would like to offer two options: Resend the Dress: If you still wish to receive the dress, please provide us with the correct delivery address to ensure a successful delivery. We want to avoid any further issues, and your satisfaction is our priority. Refund: We completely understand if you prefer a refund due to the inconvenience caused. We will process the refund promptly, and you can expect the funds to be returned to your account in no time. Please let us know your preferred option, and if you choose to have the dress resent, kindly provide the correct delivery address to avoid any further complications. Once again, we apologize for any frustration or disappointment this situation has caused. Our customer service team is here to assist you. I appreciate your understanding, and we appreciate the opportunity to make this right for you. Best regards, Dolly and Dotty

Posted 1 year ago

“Very quick delivery”

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Posted 1 year ago

“Love this website and the quality of the clothes, although I do find not everything is true to size and so I am struggling to know what size to order, sometimes ordering two sizes but that means a costly return.”

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Posted 1 year ago

Dear Kyrinda, We're truly sorry to hear that the fit wasn't as expected. We always strive to ensure every item fits perfectly. We highly recommend using our size chart available on our website before making a purchase. If you're ever unsure about sizing, please don't hesitate to reach out to us. We're here to assist and make sure you find the perfect fit next time. Thank you for your feedback; it helps us improve our service. Best regards, Your Dolly and Dotty Team

Posted 1 year ago

“Lovely quailty and fit for the dresses I have bought.”

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Posted 1 year ago

“I recently ordered two more dresses (I already have two) the purple dress with hedgehogs on and a brown polker dots. Both fit beautifully I'm in love with the hedgehog one can't wait to wear it. I was disappointed with the polker dots one though, it's described as brown but it's more of a creamy beige colour and it just not my cup of tea. So I will be returning it and ordering something else.”

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Posted 1 year ago

“Great selection of outfits and dresses!!”

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Posted 1 year ago

“Dress came quite promptly..no problem with delivery”

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Posted 1 year ago

Dolly and Dotty is rated 4.8 based on 1,606 reviews