Domestic and General Reviews

Name: Domestic and General
Address: 230 East Ave, suite 148, Norwalk, Connecticut
Rating: 3.14

3.1 Rating 1,637 Reviews

53 %

of reviewers recommend Domestic and General

Company Reviews

Metrics

3.1

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Domestic and General 2 star review on 23rd January 2023

Anonymous

Domestic and General 1 star review on 2nd December 2022

Mrs McArthur

Domestic and General 1 star review on 16th August 2022

Tracy Gordon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was done afficently and in quick time .”

Helpful Report

Posted 3 months ago

Thank you for your kind review, Michael! We're delighted to hear that everything was handled efficiently and quickly. Your satisfaction is our top priority, and we appreciate your feedback. If there's anything else we can assist you with in the future, please don't hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 months ago

“As far as I am concerned Domestic General attended to my washer problem very quickly & with respect & professionally. I would personally recommend Domestic General for your service your white goods needs. Malcolm Alcock”

Helpful Report

Posted 3 months ago

Thank you so much for your kind words, Malcolm! We’re delighted to hear that our team responded swiftly and professionally to your washer issue. Your recommendation means a lot to us, and we’re glad we could meet your service needs. If there’s anything else we can assist you with, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 months ago

“Very pleasant & helpfull”

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Posted 3 months ago

Thank you for your lovely review! We’re delighted to hear that you found our team pleasant and helpful. It’s always our goal to make every interaction a positive one, and your feedback truly motivates us. If you ever need further assistance, don't hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 months ago

“Fantastic service and quick. Engineer came out appliance not fixable. New one delivered next day. Can't fault D &G ..”

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Posted 3 months ago

Thank you for your amazing feedback! We're delighted to hear that you found our service fantastic and quick. It's always our goal to ensure a smooth process for our customers, and your experience highlights that commitment. If there's anything else we can assist you with, please don't hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 months ago

“Good service problem fixed very happy”

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Posted 3 months ago

Thank you for your fantastic review! We’re delighted to hear that your problem was fixed and that you’re very happy with our service. Your satisfaction is what motivates us to keep improving and providing the best experience possible. If you need anything else, just let us know! Many thanks, The Domestic & General team

Posted 3 months ago

“Couldn't ask for a better service”

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Posted 3 months ago

Thank you for your fantastic feedback! We're delighted to hear that you couldn't ask for a better service. Your satisfaction truly inspires us to keep delivering top-notch experiences every day. If you need any assistance in the future, please feel free to reach out! Many thanks, The Domestic & General team

Posted 3 months ago

“The engineer who attends is so helpful and patient, and this time went out of his way to find a temporary workaround solution to prevent me being inconvenienced. It’s really easy to book a call out and follow up is great.”

Helpful Report

Posted 3 months ago

Thank you so much for your lovely review! We're delighted to hear that our engineer was able to assist you with patience and find a temporary solution to keep things running smoothly. It's great to know that you found the booking process easy and enjoyed the follow-up! We truly appreciate your feedback and are always here to help. Many thanks, The Domestic & General team

Posted 3 months ago

“Very well done”

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Posted 3 months ago

Thank you so much for your kind words, Alan! We truly appreciate your positive feedback and are delighted to know you were satisfied with our service. Your support inspires us to keep delivering the best for our customers. If there's anything else we can assist you with, please don't hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 months ago

“Quick response and fix as usual”

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Posted 3 months ago

Thank you for the fantastic feedback, Michael! We’re delighted to hear that you received a quick response and fix from our team. Your satisfaction is incredibly important to us, and it motivates us to keep delivering top-notch service. If you need anything else in the future, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 months ago

“Excellent from start to finish replaced my cooker within a few days the replacement is perfect for us delivered by 2 lovely people who couldn't do enough for us 5stars to them”

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Posted 3 months ago

Thank you so much for your wonderful review, Bryn! We're delighted to hear that your cooker replacement was handled seamlessly and that our team provided such excellent service. Your kind words truly motivate us to keep delivering the best experience possible. If you need any further assistance, please feel free to reach out! Many thanks, The Domestic & General team

Posted 3 months ago

“Very proffesional. Would definately recommend.”

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Posted 3 months ago

Thank you for your lovely review! We’re delighted to hear that you found our service professional and that you would recommend us. Your support truly means the world to us, and we’re here anytime you need assistance. Many thanks, The Domestic & General team

Posted 3 months ago

“First class servicez”

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Posted 3 months ago

Thank you for your glowing review, Geoff! We're delighted to hear that you experienced first-class service with us. Your kind words inspire our team to keep providing the best support possible. If you need anything further, just let us know! Many thanks, The Domestic & General team

Posted 3 months ago

“Replaced my washing machine as parts were no longer available”

Helpful Report

Posted 3 months ago

Thank you for your excellent review! We’re delighted to hear that you had a positive experience with our team during the replacement of your washing machine. Ensuring you have a reliable appliance is our top priority, and we appreciate your trust in us. If there's anything else we can assist you with, please don't hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 months ago

“Can not complain about the service at all.”

Helpful Report

Posted 3 months ago

Thank you for your kind words! We're delighted to hear that you had a great experience with our service. Your satisfaction is our top priority, and we’re always here to help if you need anything in the future. Many thanks, The Domestic & General team

Posted 3 months ago

“I made two claims on my two tv’s and both were dealt with easily and swiftly. Great service.”

Helpful Report

Posted 3 months ago

Thank you for your kind review, Mark! We're delighted to hear that your claims were handled easily and swiftly. Providing great service is our priority, and it's wonderful to know we met your expectations. If you need any further assistance, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 months ago

“I honestly rate this company, I've needed repairs and a replacement in the past year amd they have been great. Costomer service is really helpful they come quickly and do a great job. Replacement service was a really quick and easy process. Their cover is affordable and worth it. Absolutely recommend to anyone who needs that extra bit of security on their appliances.”

Helpful Report

Posted 3 months ago

Thank you so much for your glowing review, Sarah! We’re delighted to know that you’ve had such positive experiences with our repair and replacement services. It’s fantastic to hear that our customer service team made everything easy for you! Your recommendation means the world to us, and we’re always here to provide that extra bit of security for your appliances. Many thanks, The Domestic & General team

Posted 3 months ago

“Very happy with domestic and general, they couldn't fix my appliance so we got a replacement, well worth the monthly payment”

Helpful Report

Posted 3 months ago

Thank you for your fantastic review, Martin! We're delighted to hear that you had a positive experience with us. It's wonderful that the replacement was a suitable solution for you, and we appreciate your recognition of the value of our service. If you have any further questions or need assistance, please feel free to reach out! Many thanks, The Domestic & General team

Posted 3 months ago

“Prompt service”

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Posted 3 months ago

Thank you for your fantastic review! We're thrilled to hear that you experienced prompt service from our team. Your appreciation inspires us to continue delivering the best for our customers. If you need any further assistance, don't hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 months ago

“Great company, have always been quick when I needed them, couldn't fix my washing machine replacement turnaround was pretty fast. I have all my appliances insured with them, peace of mind.”

Helpful Report

Posted 3 months ago

Thank you for your fantastic review, Nicola! We're thrilled to hear that you've always found us quick and that you appreciate our fast turnaround for your washing machine replacement. It's great to know that you have peace of mind with your appliances insured through us. Your satisfaction means the world to us! If you ever need anything else, don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 months ago

“Always found your service good and reliable.”

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Posted 3 months ago

Thank you for your fantastic review! We're thrilled to hear that you've found our service good and reliable. Your satisfaction is our top priority, and your feedback inspires us to keep up the great work. If there's anything more we can assist you with, don't hesitate to reach out! Warm wishes, The Domestic & General team

Posted 3 months ago

Domestic and General is rated 3.1 based on 1,637 reviews