Domestic and General Reviews

Name: Domestic and General
Address: 230 East Ave, suite 148, Norwalk, Connecticut
Rating: 3.14

3.1 Rating 1,637 Reviews

53 %

of reviewers recommend Domestic and General

Company Reviews

Metrics

3.1

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Domestic and General 2 star review on 23rd January 2023

Anonymous

Domestic and General 1 star review on 2nd December 2022

Mrs McArthur

Domestic and General 1 star review on 16th August 2022

Tracy Gordon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unable to find part, so replacement washing machine supplied. Ordered and delivered in less than a week. The people delivering the machine kept me up to date with delivery details, and they were very polite and helpful. Installing it ourselves was a bit of a struggle, but we got there in the end. Very pleased with new washing machine. Thank you.”

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Posted 3 months ago

Thank you so much for your fantastic review! We're thrilled to hear that your replacement washing machine was delivered quickly and that our team kept you updated throughout the process. It's great to know that you're pleased with your new appliance, even if installing it was a bit tricky. If you ever need assistance in the future, don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 months ago

“Fantastic! Never to much to help .”

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Posted 3 months ago

Thank you so much for your fantastic feedback, Susanne! We're thrilled to hear that our team was able to assist you with all your needs. Your acknowledgment of their efforts is truly appreciated and inspires us to continue providing outstanding service. If you ever need further assistance, don't hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 months ago

“Excellent customer service, responded to every query. Kept me updated with time, delivery. Was very pleased on how fast they took everything in account. Thank you”

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Posted 3 months ago

Thank you so much for your fantastic review! We're thrilled to hear that our customer service team was able to respond to all your queries and keep you updated throughout the process. Your satisfaction is our top priority, and your feedback really means the world to us. Should you need any further assistance, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 months ago

“Every thing upto date and good respound”

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Posted 3 months ago

Thank you for your fantastic review! We’re thrilled to hear that you found everything up to date and that our responses met your expectations. Your support inspires us to continue providing the best service we can. If you need any further assistance, don’t hesitate to get in touch! Many thanks, The Domestic & General team

Posted 3 months ago

“Quick to schedule an engineer and efficient at replacing our old appliance. Particular shout out for the lady who helped me chose from an overwhelming array of different fridge/freezer.”

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Posted 3 months ago

Thank you for your fantastic review! We're thrilled to hear that you found our scheduling quick and our engineer efficient in replacing your old appliance. A special shout out to our wonderful team member who helped guide you through the fridge/freezer options—it's great to know she made the experience less overwhelming for you! If you need any further assistance, we're always here to help! Many thanks, The Domestic & General team

Posted 3 months ago

“Fixed promptly and effectively”

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Posted 3 months ago

Thank you for your fantastic review! We're thrilled to hear that your issue was fixed promptly and effectively. Your satisfaction is our top priority, and feedback like yours truly motivates us to keep up the great work. If you need anything else, don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 months ago

“Could not fault the two guys that came done and dusted in about ten minutes”

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Posted 3 months ago

Thank you so much for your fantastic review, C! We're thrilled to hear that our team was efficient and able to complete the job quickly. Your positive feedback motivates us to keep delivering excellent service. If you need any further assistance, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 months ago

“Unable to fix the washing machine so a brand new one was provided. Wonderful service. Very pleasant delivery man. Thank you so much.”

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Posted 3 months ago

Thank you for your fantastic review! We're thrilled to hear that you received a new washing machine and that our service met your expectations. Our team always aims to provide a pleasant experience, and your feedback is greatly appreciated. If you need any further assistance in the future, don't hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 months ago

“Great service from D&G, would recommend them to anyone. My cooker was irrepairable and was replaced within 14 working days of it being found faulty.”

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Posted 3 months ago

“Quick repair process and speedy replacement details. Fast delivery”

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Posted 3 months ago

“I used the app to book appointment, which was easy. Engineer came out and within 4 hours i had been contacted to offer me a replacement. Which I chose and arrived when I wanted it to. Excellent service this really does give customers peace of mind today when new products are so expensive.”

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Posted 3 months ago

“I was extremely with the service and the quick delivery of my brand new product.”

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Posted 3 months ago

“Apart from the exchange of replacement machine due to unable to repair went very smoothly!! It just l was left for nearly 2 weeks usable to do main washing as lm disabled l had to rely on my husband taking washing to laundry or my daughter 's to wash although much appreciated but all sorted now shame we had to wait for over 10 days !!!”

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Posted 3 months ago

“Good customer service when needing a replacement tumble dryer. No charge except for taking the old one away Good choice of replacements, delivered ahead of expected time, looks great 👍”

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Posted 3 months ago

“No problems at all was very pleased with my delivery.thankyou”

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Posted 3 months ago

“Delivered nice and early. Technician knew his job and was very tidy, thanks”

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Posted 3 months ago

“Nice chap very obliging on time pleased with replacement”

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Posted 3 months ago

“Professional job technician was pleasant and friendly and explained everything in simple terms good job done”

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Posted 3 months ago

Thank you so much for your fantastic review! We're thrilled to hear that our technician made your experience pleasant and informative. Your feedback is crucial in helping us maintain our commitment to exceptional service. If you ever need assistance in the future, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 months ago

“Very helpful Domestic and General very Good service treat customer nicely”

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Posted 3 months ago

Thank you so much for your fantastic review! We're thrilled to hear that you found our service helpful and that our team treated you well. Your satisfaction is our top priority, and your kind words inspire us to keep providing great service. If you need any further assistance, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 months ago

“Always very helpful, turn up promptly, very reliable.”

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Posted 3 months ago

Thank you so much for your fantastic review, Keith! We're thrilled to hear that you find our team reliable and punctual. Your satisfaction is our top priority, and your feedback truly inspires us to continue delivering excellent service. If you ever need anything else, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 months ago

Domestic and General is rated 3.1 based on 1,637 reviews