Domestic and General Reviews

Name: Domestic and General
Address: 230 East Ave, suite 148, Norwalk, Connecticut
Rating: 2.73

2.7 Rating 1,120 Reviews

42 %

of reviewers recommend Domestic and General

Company Reviews

Metrics

2.7

Based on 1,120 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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Domestic and General 2 star review on 23rd January 2023

Anonymous

Domestic and General 1 star review on 2nd December 2022

Mrs McArthur

Domestic and General 1 star review on 16th August 2022

Tracy Gordon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service easy to contact”

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Posted 3 months ago

“I have complained twice in the 3 years I've been using D&G and both times they've dealt with my issues quickly and professionally. From my experience I find them a very good company and have found their customer service superb.”

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Posted 3 months ago

“Received my replacement washing machine with no fuss and in record time. Exactly the same as my previous machine except more up to date and I couldn’t be happier”

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Posted 3 months ago

“Very good service”

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Posted 3 months ago

“Answered phone straight away and arranged boiler service on a day to suit me”

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Posted 3 months ago

“Easy to order a new appliance very straightforward and item was delivered when they said it was perfect all the way through”

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Posted 3 months ago

“Great service and reassuring when at the time of need.”

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Posted 3 months ago

“Very easy to deal with”

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Posted 3 months ago

“Efficient, speedy solution to broken appliance. Unfortunately unable to fix received new for old appliance. Extremely grateful👍”

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Posted 3 months ago

“Boiler was fixed quickly”

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Posted 3 months ago

“Very good service”

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Posted 3 months ago

“They are always helpful and get the job done.”

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Posted 3 months ago

“It was a very simple and quick fix on my boiler, and he showed me how to fix it myself if the same thing happened again.”

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Posted 3 months ago

“We everything went as planned”

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Posted 3 months ago

“My cover with D&G has given me peace of mind as regards what would be a heavy outlay if one of my essential appliances were to break down and required a heavy repair cost or the cost of replacing it. This is especially so since my freezer broke down a year or so ago - when D&G provided me with a new one!”

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Posted 3 months ago

“my boiler was fixed promptly”

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Posted 3 months ago

“The job was done efficiently.”

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Posted 3 months ago

“Excellent service, quick response and issue resolved. I’m a very happy customer.”

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Posted 3 months ago

“Customer service was excellent, sorted problem out within 48 hours.”

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Posted 3 months ago

“Excellent service , good communication and in time scale”

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Posted 3 months ago

Domestic and General is rated 2.7 based on 1,120 reviews