Domestic and General Reviews

Name: Domestic and General
Address: 230 East Ave, suite 148, Norwalk, Connecticut
Rating: 3.14

3.1 Rating 1,637 Reviews

53 %

of reviewers recommend Domestic and General

Company Reviews

Metrics

3.1

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Domestic and General 2 star review on 23rd January 2023

Anonymous

Domestic and General 1 star review on 2nd December 2022

Mrs McArthur

Domestic and General 1 star review on 16th August 2022

Tracy Gordon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and understanding very pleased”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re so glad to hear that you found our team helpful and understanding. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your positive experience. If you ever need assistance in the future, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 2 months ago

“Put job in and engineer was there in 30 minutes and Scott is such a nice bloke and so helpful”

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Posted 2 months ago

Thank you for your fantastic review, Glyn! We’re delighted to hear that our engineer arrived promptly and that Scott was able to assist you. Our team focuses on being helpful and friendly, and it’s great to know that Scott made a positive impression on you. If you need anything else or have further questions, don’t hesitate to get in touch! Many thanks, The Domestic & General team

Posted 2 months ago

“Thanks very happy with outcome”

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Posted 2 months ago

Thank you for your lovely review, Lawrence! We're so glad to hear that you're happy with the outcome. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If there's anything else we can help you with in the future, don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 2 months ago

“High quality of professionalism, Resolution of issues on time estimate”

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Posted 2 months ago

Thank you for your fantastic review! We’re delighted to hear that you experienced high professionalism and timely resolution of your issues. Your feedback truly motivates us to continue delivering exceptional service. If you ever need assistance in the future, feel free to get in touch! Many thanks, The Domestic & General team

Posted 2 months ago

“Good service”

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Posted 2 months ago

Thank you for your fantastic review! We’re delighted to hear that you received good service. Your satisfaction is very important to us, and we truly appreciate your positive feedback. If you need any further assistance, please feel free to reach out! Many thanks, The Domestic & General team

Posted 2 months ago

“Have always been extremely happy with the service provided and the wonderful advisors. Quality is standard procedure with D&G 🫶🏼 Keep up the uniqueness”

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Posted 2 months ago

Thank you so much for your lovely review! We're thrilled to hear you're consistently happy with our service and the advisors. Quality is indeed our standard, and we're grateful for your support as we strive to maintain our uniqueness. If you ever need anything, we're always here to help! Many thanks, The Domestic & General team

Posted 2 months ago

“Had an issue with the cooker - arranged for it to be fixed through D and G. Problem resolved in a timely manner.”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! We're delighted to hear that your cooker issue was resolved in a timely manner. Customer satisfaction is what we strive for, and your feedback reinforces our commitment to providing efficient service. If you ever need assistance in the future, don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 2 months ago

“Domestic and General have always been reliable . Great value for money in a country where everything has increased in price . I’ve recently had a part changed on my hob and he checked it too . I rely on this company for all my appliances.”

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Posted 2 months ago

Thank you for your fantastic review, Karen! We're delighted to hear that you find us reliable and appreciate the great value we strive to offer, especially in these times. It's wonderful to know that we can support you with all your appliance needs, and we're always here to help. If you need anything further, please feel free to reach out! Many thanks, The Domestic & General team

Posted 2 months ago

“Very professional came on time and done a brilliant job and was a very pleasant person”

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Posted 2 months ago

Thank you so much for your wonderful review, Keith! We're delighted to hear that you found our service to be professional and pleasant. It’s always our goal to provide exceptional service, and your feedback truly brightens our day. If you ever need anything in the future, please don't hesitate to reach out! Many thanks, The Domestic & General team

Posted 2 months ago

“Very happy with the service I receive and the quickness repairs sre done”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! We're delighted to hear that you are happy with our service and the quick repairs. Our team is dedicated to ensuring your satisfaction, and your feedback truly motivates us to keep up the great work. If you need any further assistance in the future, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 2 months ago

“Excellent service. Engineer was quick and efficient. Very pleased.”

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Posted 2 months ago

Thank you so much for your fantastic review, David! We're delighted to hear that our engineer provided quick and efficient service. Your satisfaction means the world to us, and we appreciate you taking the time to share your positive experience. If you ever need anything in the future, please don't hesitate to reach out! Many thanks, The Domestic & General team

Posted 2 months ago

“Repair of Condensing dryer: took 5 days for the engineer to come, but he came, was very thorough, changed the heater and tested it before he left to make sure it was working to my satisfaction. Spent nearly an hour and I have nothing to complain about”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! We're glad to hear that the engineer was thorough and took the time to ensure your condensing dryer was working perfectly. Your satisfaction is our priority, and we appreciate you sharing this positive experience. If you need any more assistance in the future, please don’t hesitate to get in touch! Many thanks, The Domestic & General team

Posted 2 months ago

“Great service as always”

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Posted 2 months ago

Thank you for your fantastic review! We're thrilled to hear you enjoyed our service as always. Your continued support means a lot to us, and we look forward to assisting you again in the future! Many thanks, The Domestic & General team

Posted 2 months ago

“The customer service was perfect, enough information supplied and very well explained , all in all very good”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review, Keith! We’re delighted to hear that our customer service team provided you with all the information you needed and explained everything clearly. Your satisfaction means a lot to us, and we truly appreciate your kind words. If you need anything else in the future, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 2 months ago

“No problems very friendly and helpful...even paid for a seal to be fitted which was completed the next day.”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! We're delighted to hear that our team was friendly and helpful and that we could assist you by fitting the seal so promptly. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your positive experience. If you need any further assistance, don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 2 months ago

“All very good, but a Saturday service would be helpful.”

Helpful Report

Posted 2 months ago

Thank you for your valuable feedback! We're glad to hear you had a very good experience with us. We understand that a Saturday service would be a great addition, and we appreciate your suggestion as we continually strive to improve our offerings. If you need any assistance in the future, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 2 months ago

“Very good service the man came in had a look at my appliance he has ordered the part and will return to fix it.”

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Posted 2 months ago

Thank you for your fantastic review, Chris! We're delighted to hear that our technician was able to assess your appliance and order the necessary part. We’re committed to providing excellent service, and we look forward to returning to get everything fixed for you. If you have any further questions in the meantime, just let us know! Many thanks, The Domestic & General team

Posted 2 months ago

“Very good service.Good price to insure my appliances and they have been very quick to repair them when necessary.”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! We’re delighted to hear that you found our service to be very good and that we were quick to repair your appliances when needed. Your feedback reinforces our commitment to providing quality service at a great price. If you ever need us again, don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 2 months ago

“Quick and efficient. Fixed nonconformity in flume.”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review, Stephen! We're delighted to hear that you found our service quick and efficient. Addressing the nonconformity in your flume is what we do best, and your satisfaction means a lot to us. If you ever need further assistance, please reach out to us anytime! Many thanks, The Domestic & General team

Posted 2 months ago

“Good service”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We're delighted to know you received good service. Your satisfaction is what we strive for, and we appreciate you taking the time to share your experience. If you ever need further assistance, don't hesitate to reach out! Many thanks, The Domestic & General team

Posted 2 months ago

Domestic and General is rated 3.1 based on 1,637 reviews