“I like the products but I’m still waiting for my skirts, it’s been almost a month and there is no phone number to call for customer service Sent an email yesterday still waiting for reply”
“I love the skirts and sleeveless golf shirts I’ve ordered from Donajo. They’re awesome to wear at the gym (aim polo is my favorite, but the alley mock neck stays put better for upside down yoga poses).”
“The skirt took one month to arrive. The top of the skirt rolls down so I had to sew 1/4 inch elastic at the top. This is a continuing problem with Donajo skirts. I’m not sure why they don’t run a small elastic band at the top.”
“I would usually give Donna Joe five stars. However, this skirt came in longer on one side than the other. I contacted them several days ago and have not heard back Therefore customer service has not been a good experience.”
“Ordered a Medium based on your size chart. Surprised that I couldn't pull beyond my upper thighs.
Sent the Medium back via UPS. Got a confirmation that Donajo received my return. Still waiting for the exhchange of a Large size to ship.
Pros: the Medium I received seems to be very well made. I like the design of the skirt.
Cons: Wish the shipping of items was faster. Does your size chart properly match the cut of the skirts? Was very surprised a Medium did not fit.
Hoping the Large size skirt fits when it finally ships/arrives.”
“I wear a large skirt in every brand but this skirt was way too tight and small. Why is it that a large fits like a medium it is not a well made skirt!”
“I purchased a long sleeved shirt for tennis over a year ago. I liked it so much that I was pleased to see Dona Jo still carries it in several colors. I ordered two more and since it has sun protection, I’ll be using them all summer!”
“I really wanted to talk with someone about a return and an exchange. I couldn’t figure out how to maneuver the web site. I did do a return and ordered the skort again at the end of April. I’m now trying to figure out where my current order is. I don’t think anything has been done for that order.
Very frustrating.”
“Love the skirt and top! However, it takes forever to get it! What is the problem with your shipping. Twice I have ordered items and it takes over a month to receive them”
“Quality and customer service are very good. Sizing is not true to website. Skirts are at least a few inches longer than pictured. I ordered a 14”. When I tried it on, it looked really long. It measures 16” (if you don’t include the waistband it’s closer to 14”) Models are not your average athlete / female. We are not 5’10” weighing under 120 lbs. So just be aware of the sizing inconsistency when you order. If you’re an average 5’4” female athlete, this will be long and not flattering.”
