“Watch the sizing! I bought a skirt with leggings in a large and it fit fine. I purchased a skirt in a large and it was more fitted and did not fit- too tight!”
“Skirt is very cute. Customer service is not great. Part of the order hasn’t arrived and I can’t get anyone to answer regarding the unfulfilled items on 2 separate orders.”
“First the product picture is very misleading. It looked patterned in our black and white but in actuality includes lime green. Second when I tried to return the process was so difficult to find, I was sent to page that didn't exist and then finally when I found the right link, it would only allow me store credit. So disappointing.”
Hi Dina ! I am sorry to hear you did not like the skirt. Unfortunately, this is a final sale item so it can only be returned for a store credit but the good news is that we have many other beautiful prints for you to choose from!
“Style and pattern are cute, but sizing is WAY off. Always wear a large and it’s way too small. Almost costs as much to return it, so trying to find someone it will fit. Brand sizing doesn’t work for me”
“I was so excited to get this skirt, I have 5 other skirts from Donajo including the jojo skirts and a Shakira, I love them, the style and color are perfect on this soar adapt skirt, the fabric is awful, it’s way to thin, doesn’t stay in place like the old fabric, no compression at all, the fabric is so thin when you put your phone in the pocket it pulls the skirt down. So sad, these were my absolute favorite workout skirts but I will not purchase anymore due to fabric change.”
Hi Jenny! You are referring to our new Soar Adapt Skirt, which is made with a lighterweight fabric. If you do not like it, you are still able to find our regular Soar Skirts on the website which are being made with the same material as always with the thicker fabric.
Thank you.
“Skort I ordered was on sale yet took 2 months to arrive. Customer service only updated me when I emailed them that they were having manufacturing issues. Why have a product on sale if you don’t have it in stock. Normally I wear a medium and the medium is sized like a small. I will end up giving to a friend instead of trying to return. Will not buy here again.”
Hi! As long as you purchase the "free returns+package protection" at checkout for $1.98 you will be able to get unlimited return labels on your order. Thank you.
“I like your product very much. Your customer service is very poor. When I returned 2 tops from my first order in many years that is when the problem began. I received no notification that you received the return. I had to reach out to you after several weeks to verify you had received them. You did respond the same day to say you had received them and would be processing soon. I did receive the credit for the one top after that but I waited several more weeks for the exchange and after hearing nothing from you I requested a credit rather than exchange. I was tired of dealing with it. If the exchange had fit properly I was going to order several more colors but it’s just too difficult.”
Hi! We apologize for the experience. When the return is in transit, we send out an email that wit tracking so you can track the package until it is delivered to us. The Black Polka Dot Polo is back in stock, if you'd like to give it another try. Thank you!
“I have sent 3 emails regarding order 410009 with no response. I only received one skort that I ordered for my wife and the Charlotte skort has never been delivered and no information has been provided by your customer service. I ordered and paid for two skorts on May 16, 2026.
I will contact my credit card company this week to contest the charge. I do not understand the lack of a response.”
Hi Jeffrey! We did reply to your all times but you do not seem to be getting the emails. You ordered this item on pre-order, pre-orders can take 4 weeks to ship. Thank you.
