Donaghy Bros Reviews

Name: Donaghy Bros
Address: 34 - 40 Maghera Street Kilrea, Kilrea
Rating: 4.80

4.8 Rating 8,252 Reviews

95 %

of reviewers recommend Donaghy Bros

Company Reviews

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Metrics

4.8

Based on 8,252 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02829540001

Location:

34 - 40 Maghera Street Kilrea
Kilrea
BT51 5QN

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Donaghy Bros 5 star review on 7th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived promptly and wete fully informed on delivery process and timings”

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Posted 5 years ago

“I ordered a washer-dryer that is soon to be discontinued, so was pleased that it was in stock and cheaper than John Lewis (including free delivery). It was delivered just over a week later by a very helpful and friendly delivery driver.”

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Posted 5 years ago

“Good Thank you”

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Posted 5 years ago

“Perfect service.”

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Posted 5 years ago

“Best price on th Smeg kettle we wanted. Quick delivery. Sha;; use again. v pleased. :)”

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Posted 5 years ago

“Really nice to deal with, and excellent customer care. Highly recommended,”

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Posted 5 years ago

“Prices are unbelievable and they are more than helpful on the phone. Very quick delivery with a courteous service”

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Posted 5 years ago

“Would have liked confirmation my order had been dispatched..other than that everything was first class”

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Posted 5 years ago

“Given this rating waiting for goods to be delivered”

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Posted 5 years ago

“Very professional service, ordered & delivered to Tipperary quickly.”

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Posted 5 years ago

“I haven't yet used the Hob I bought, but the service from sale to delivery has been excellent.”

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Posted 5 years ago

“Excellent service Donaghy Bros. Thank you”

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Posted 5 years ago

“Our new cooker arrived on time and perfect condition. It was very easy and quick to contact Donaghy Bros by telephone throughout the process which makes a big difference these days! The courier will deliver to the pavement outside the house, this is in the confirmation email and the small print when you buy. I'm not sure if you can request the couriers to lift in for an additional fee but that's worth checking if you need assistance.”

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Posted 5 years ago

“Helpful and friendly. Pleased that the company delivered the freezer free of charge. I would definitely use Donaghy Bros. again and recommend to family and friends.”

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Posted 5 years ago

“The Customer service that I received from Donaghy Bros was exemplary and the Donaghy Bros staff members to whom I spoke consequent upon my complaint being made about poor Courier service could not have handled the matter better. Thank you for this fine service level. However, your Courier provider let you and me down badly. I placed my order with Donaghy Bros for my Miele Microwave on 2nd September and Donaghy Bros shipped it on 3rd September with a promise that it would be received by me with 7 days. After 11 days with no delivery I called Donaghy Bros and was informed that I should contact the Courier which I did. The answer was non committal and I therefore called Donaghy Bros again. David (at Donaghy) kindly arranged for someone in the Donaghy Bros Office to call the Courier. Your Staff member kindly called me back to confirm that she had spoken to the Courier and and the product was subsequently delivered by your Courier on 15th September. The promised 7 day delivery was in fact 13 days. By no means was this the fault of Donaghy Bros but your Courier did let you and me down big time. However, may I record my thanks to your Staff because the did all that they possibly could to assist me. Thank you. John Thomas 01803 552762 brookefarm05@gmail.com”

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Posted 5 years ago

“Can not fault Donaghy Bros. My new Miele arrived within 3 days and was significantly cheaper than other retailers. I will use you again when it comes to looking for new electrical items. Thank you very much!”

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Posted 5 years ago

“Every piece of electrical equipment in my house came from Donaghy Bros and l am a satisfied customer. My recent purchase was the only one l've made online. I would have appreciated some notification of when l might expect delivery without having to telephone and find out that it was coming the next day. Fortunately l was able to be home to receive it but this would not always be possible without some prior warning.”

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Posted 5 years ago

“Best price and best service. Delivered very promptly in time frame promised and yet was the cheapest price on the internet. Would highly reccomend.”

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Posted 5 years ago

“Quick delivery and good price for upright freezer. The only oddity was lack of acknowledgment of order.”

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Posted 5 years ago

“I was not pleased at all. the second delivery has left me with a Miele 5000 with a dent in the side of it on arrival. This is a shame as I was hoping to use Donaghy more going forward for my letting business. I could do with a replacement but don't want the hassle. 2 mistakes is just too much. if however you were to contact me I can show a picture of what was received”

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Posted 5 years ago

Donaghy Bros is rated 4.8 based on 8,252 reviews