Donaghy Bros Reviews

Name: Donaghy Bros
Address: 34 - 40 Maghera Street Kilrea, Kilrea
Rating: 4.80

4.8 Rating 8,251 Reviews

95 %

of reviewers recommend Donaghy Bros

Company Reviews

Questions

Metrics

4.8

Based on 8,251 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02829540001

Location:

34 - 40 Maghera Street Kilrea
Kilrea
BT51 5QN

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Donaghy Bros 5 star review on 7th January 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were fine. Communications were bad after sales and the courier company didn’t communicate at all. Donaghy whilst not responsible for this part of their service, need to make sure couriers don’t let them down by not communicating.”

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Posted 6 years ago

“not to long of a wait before my fridge freezer came front stopper was missing but a replacement part is in the post would deal with them again neill”

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Posted 6 years ago

“Would buy from again item ordered and arrived quickly”

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Posted 6 years ago

“Initially the wrong model of Dyson vacuum was delivered (pull along instead of the upright). After emailing and calling them, the correct model was dispatched on that same day. Ultimately very pleased with the item. Good communication and problem resolution. Overall would recommend.”

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Posted 6 years ago

“Very happy and will use them again - slightly slow with delivery tho”

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Posted 6 years ago

“My order was delivered on time and l would have no problem doing business with this company again”

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Posted 6 years ago

“Price was good, customer contact was good and the dryer was delivered on time. Mr Bosch has refused our £100 cash back as yet but I cannot fault Donahue at all”

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Posted 6 years ago

“Purchase process was good and follow up immediately afterwards, delivery was on timeline expected. Only gripe was that the uk delivery company didn’t let me know what day they’d be coming. Rang me with an hour’s notice and luckily I was free to take delivery.”

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Posted 6 years ago

“Item arrived quicker than I expected, even though it came from NI to Lincolnshire, couldn't have wished for better service”

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Posted 6 years ago

“Good price, delivery as promised on the website.”

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Posted 6 years ago

“First time dealing with these people and i must say it was a smooth and easy transaction . arrived on time as estimated delivery was a 2 day span ; All in all a first class service”

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Posted 6 years ago

“Very straight forward transaction. Goods arrived promptly and I paid a good price. Thank you Happy customer”

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Posted 6 years ago

“Only negative was the lack of communication, had to send an email to find out about delivery. Might be a one off and only because of bank holiday weekend??”

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Posted 6 years ago

“The ball detached 2 times from base of multifloor”

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Posted 6 years ago

“Donaghy Bros excellent. Let down by Parcelforce (their delivery agency). My delivery was tracked as "out for delivery" on a Friday but was brought back to depot for no good reason. After email to the Managing Director of Parcelforce, my delivery was brought forward from the following Tuesday to Sunday - so all ended well.”

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Posted 6 years ago

“Recent bought a Dyson Air Product. DB used ParcelForce for delivery who were frankly incompetent and unhelpful causing a substantial delay in delivery and failing to follow the instructions given. DB on the other hand were most helpful in persistently trying to sort this out. So a pat on the back to DB staff and a proverbial kick elsewhere to ParcelForce.”

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Posted 6 years ago

“Arrived in good time just when it could not have been more needed with the weather has it was at that time thank you”

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Posted 6 years ago

“Pleased with the service but would have appreciated contact to let me know that the item purchased was on it’s way (which I was told at the time of ordering that I would be emailed-this didn’t happen) Other than that service good and speedy delivery”

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Posted 6 years ago

“Very good service.”

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Posted 6 years ago

“Very prompt delivery. Box quite damaged on receipt but product fine.”

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Posted 6 years ago

Donaghy Bros is rated 4.8 based on 8,251 reviews