“Taste is nice. I did query why the nutrition facts on the back. Why they differ from product online eg: sugar, sodium, carbs etc were different from my product in hand. I got told they were updating and that the Collagen is still Yummy. Which didn't answer my question at all! They should read the same. I am only just coming to the end of my first tub, to soon to see results yet.”
“Well i am not happy. I ordered my usual two items. I was charged for both and only received one item. I emailed several times about it and finally got a reply that they would be sending the item they missed right away… but two weeks later and nothing.. no refund.. no product.. I emailed again a several days ago asking if there was a tracking number or something and no reply. I think it’s really slack and i am disappointed especially for a company that has branched out internationally.”
“I was not notified that the product i normally order was out of stock.
It took me to contact them to find out where my product was as I was sent a tracking number that was not being delivered. Then was told the product is dis-continued. I love the product but their customer service is not good”
“Thought I’d try a new flavour ( dairy free chocolate) after using vanilla for the longest time "rookie mistake” bit sweet with a strange after taste, Love Dose & Co but Im a vanilla girl through and through.”
“The collagen is good but the customer service is bad and the shipping is worse. If you've got a month to chase down their shipping partner, good product, but if youre looking for a timely/reliable delivery, try another company”
“I received my parcel in the beginning of the week and 2 days later got an email for special offer of energy balls with every order. Was not happy that being a regular customer of yours, with auto delivery option, did not get this offer. When emailed customer service, they still did not honour the offe”
“Hi team
I really like the caramel dairy creamer, not so much the chocolate fudge plant based pea protein and unfortunately there is a lot of it. It has a strange back-flavour I don't like, although I will try using it up in some of the recipes on your website. I didnt realise there was a sample box until after I'd ordered; that should have been my 1st choice. I didnt review your products as carefully as I should have; that's not your fault, but the product is relatively expensive so I wont be ordering any more in the short term.”
“Just started drinking product I have not seen any difference, yet.
I am 45 years hoping to see and feel a difference. Drink with ginger tea or water. Thank you 🙏”
“The first time I tried the vanilla coffee creamer it had a better quality taste, this order it doesn’t taste quite the same and don’t love it in my coffee. It sweetens my coffee but has a different taste I’m not sure how to subscribe. I think the collagen still helps my skin and hair a lot so maybe I’ll just try a non flavored one next time.”
“There are too many pop ups on your website and it makes it hard to shop. Great delivery service and communication post ordering. Online chat function assistance was also great. Thank you!”
“While I love the product, the lids are hit and miss; sometimes they dont fit well and we cant get them off, I've chipped nails and had powder go flying everywhere which is so disappointing”
