DPD Reviews

"I would give no stars if possible. I was given a one hour time slot , driver tried to deliver one hour earlier than that time slot. I phoned and person I spoke to said he would contact the larkfield depot to contact me to re deliver today. They never phoned , they just re arranged the delivery for tomorrow. But they had said that they spoke to me. I phoned again to complain further. Spoke to a manager who said she would try to contact them to get delivery for today as the driver tried to deliver outside of the time slot which goes against company policy. I have been given priority delivery of before 12 tomorrow ! When I have a one hour time slot which was not followed please tell me where I have been helped or given great customer service , because right now I have been given no help at all I feel like I have been given a real disservice today. To say I am really not happy is a true understatement right now"

"Worst delivery company ever. The drivers lie about the delivery. They say you are not home\/office so they cannot make delivery but they don't even try to be there. When they have many deliveries they just skip your delivery for that day and put a wrong info the system and it becomes your fault if the package is not delivered."

"Absolutely terrible company would never use this company for anything, they are lucky that you have to give a star otherwise I would give nothing. This company delivers on its own agenda and the drivers are damn lazy they forget you can track the parcel from your phone. Yet this company gets away with everything if I were you use ROYAL MAIL or PARCEL FORCE"

"\u26a0\ufe0fHonestly, I\u2019m starting to think DPD is just having a laugh at our expense. \u26a0\ufe0fIt\u2019s like every time I\u2019m expecting a package, it\u2019s a toss-up between getting a box that looks like it\u2019s survived a wrestling match or you just sitting at home, staring at the door, and realizing no one\u2019s going to show up. The drivers must be juggling too many deliveries because they keep marking items as \u2018not delivered\u2019 even when I\u2019ve taken a day off work just to make sure I don\u2019t miss it. And there I am, waiting for a delivery that\u2019s playing hide and seek.\r\n\r\nBut wait, it gets better. When you ring up their support team, it\u2019s like talking to a brick wall. They\u2019re all sweet promises, saying the delivery guy will turn up later the same day. Spoiler alert: they don\u2019t. It\u2019s like they vanish into thin air! So yeah, not impressed. its so shame I cant choose delivery apart DPD, the company I'm ordering from keeps using them service. If you have company use UPS FEDEX even ERVI is better than this one"

"Had a absloute joke of a experience one time the driver Shashi missed my address and had the cheek to have a picture him missing it he was behind my house how stupid do you need to be to miss a house that was literally right infront of you? From now on whenever i order something and its being delivered by DPD ill be cancelling the order and asking it to be sent by another company because this one is unreliable just useless idiots if they miss a delivery they should turn back and deliver it."

"It's a shame Amazon works with DPD, one knows when a package is assigned to them is going to be a nightmare experience. My delivery was scheduled fbetween 7-8 p.m.. Suddenly a message popped up on my Amazon account stating the driver attempted to delivery my package at 8:43 but wasn't able to, even though I was home. In reality, no one rang the bell or called my mobile so no one attempted to deliver anything. When I went on the DPD website to track my package, it showed the driver took a picture of a random building, which is not even in my area, as proof of attempt. It's madness!"

"Even Columbus found America but this DPD is unable to find my address in heart of Manchastar I am still waiting my parcel for two days wasting my time secrificng my work suffering with mental stress due to this pathetic service. What a disappointment"