duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,172 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,172 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service works for me. I just wished they would transfer U.S. dollars to the recipient.”

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Posted 3 years ago

“Para mi gran ayuda pata envíos a cuba muy puntuales”

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Posted 3 years ago

“El dinero llegó rápido, muy puntual y al fin pude depositar en MLC, aunque en dólares la comisión es alta, me cobraron 40 dólares por depositar 200.”

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Posted 3 years ago

“Muy profesionales”

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Posted 3 years ago

“Muchas Gracias por su profesionalidad. Tengo muchos años usando su servicio y especialmente Sonia is the best.”

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Posted 3 years ago

“Al parecer tiene buenos comentarios.me ayudarían por favor a que se refieren con el tipo de cambio excesivamente alto,?.”

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Posted 3 years ago

“Duales is the BEST and CHEAPEST way to send money to people in Cuba.. I have been using this service for a number of years and have NEVER experienced any problem ...”

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Posted 3 years ago

“User friendly. Exchange rate excessively high.”

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Posted 3 years ago

“Strongly recommended. Duales are excellent, easy to use and absolutely reliable. The money is delivered quickly to your recipient's house.”

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Posted 3 years ago

“Good service, fast and safe money delivery, I recommend it!!!”

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Posted 3 years ago

“i love this website, they are so efficient and fast delivered.”

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Posted 3 years ago

“I placed the order on Nov 3 and the money was delivered Nov 6. This is a lot faster than last time. I am happy with the service. Keep up the good work. Thank you”

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Posted 3 years ago

“I have been using duales for almost two years now, the transactions are always easy and I feel good about conducting my transfers through them. The support is always prompt and have not had many problems.”

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Posted 3 years ago

“Duales consistently "makes me happy" by providing the most secure, user-friendly and expedient service I've ever used! The brilliant and multi-faceted nonprofit concept took its form and shape from the known lifestyles and identified needs of its Cuban recipients, wherever they live! The home delivery service is phenomenal, and always elicits joyful and grateful response-- in both the sender and the recipient. Duales facilitates the creation and maintenance of the ties that bind. YES!!! Duales brings people together even when they are many miles apart. "It's the Cuban way!"”

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Posted 3 years ago

“Easy to use. Fast to deliver.”

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Posted 3 years ago

“Duales has been efficient and always sent the funds that I requested to the people in Cuba. I would recommend them to anyone needing to get funds to Cuba.”

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Posted 3 years ago

“Fast delivery!”

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Posted 3 years ago

“Both the chat line and Sonia in the office were super fast in cancelling my transaction and processing the refund!! Very professionally handled. Thank you!”

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Posted 3 years ago

“I am 75 years old and not great on computers, however once I got the hang of it I have found no difficulty using Duales system. The money has been sent and received with no difficulties or delays. I recommend these people.”

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Posted 3 years ago

“I was getting accustomed to 2 days for home delivery. But this last time it took 4 days. Nevertheless, very good service.”

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Posted 3 years ago

duales-com is rated 4.3 based on 2,172 reviews