duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,184 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i love this website, they are so efficient and fast delivered.”

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Posted 3 years ago

“I placed the order on Nov 3 and the money was delivered Nov 6. This is a lot faster than last time. I am happy with the service. Keep up the good work. Thank you”

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Posted 3 years ago

“I have been using duales for almost two years now, the transactions are always easy and I feel good about conducting my transfers through them. The support is always prompt and have not had many problems.”

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Posted 3 years ago

“Duales consistently "makes me happy" by providing the most secure, user-friendly and expedient service I've ever used! The brilliant and multi-faceted nonprofit concept took its form and shape from the known lifestyles and identified needs of its Cuban recipients, wherever they live! The home delivery service is phenomenal, and always elicits joyful and grateful response-- in both the sender and the recipient. Duales facilitates the creation and maintenance of the ties that bind. YES!!! Duales brings people together even when they are many miles apart. "It's the Cuban way!"”

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Posted 3 years ago

“Easy to use. Fast to deliver.”

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Posted 3 years ago

“Duales has been efficient and always sent the funds that I requested to the people in Cuba. I would recommend them to anyone needing to get funds to Cuba.”

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Posted 3 years ago

“Fast delivery!”

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Posted 3 years ago

“Both the chat line and Sonia in the office were super fast in cancelling my transaction and processing the refund!! Very professionally handled. Thank you!”

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Posted 3 years ago

“I am 75 years old and not great on computers, however once I got the hang of it I have found no difficulty using Duales system. The money has been sent and received with no difficulties or delays. I recommend these people.”

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Posted 3 years ago

“I was getting accustomed to 2 days for home delivery. But this last time it took 4 days. Nevertheless, very good service.”

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Posted 3 years ago

“Duales is the best place to send money to Cuba, it is safe and fast, I have been using Duales for years and no problems at all.”

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Posted 3 years ago

“great service and very efficient I highly recommended”

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Posted 3 years ago

“I'm so happy whis this service.”

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Posted 3 years ago

“excellent service, the only thing that would be nice is to receive confirmation that the money is received”

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Posted 3 years ago

“Consegnano anche soldi a domicilio a Cuba. E il cambio è ottimo. 1$ cambiato a 40 CUP.”

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Posted 3 years ago

“Great service!!! I would recommend this company to all my family and friends”

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Posted 3 years ago

“Been a customer for many years. The only complaint I would say is sometimes difficult to communicate when there is a problem. Sonia has been very helpful for me and I appreciate her efforts. I understand many changes are taking place in Cuba and Duales is adjusting to the changes. I give the company 5 stars because for all the many years of service the problems have been very few. They have met or exceeded my expectation .”

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Posted 3 years ago

“Excellent service and professional in every way.”

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Posted 3 years ago

“Works everytime. Never had a problem. They always answer my questions and helped me once and told me not to transfer money to a bank transfer and saved me from losing my money.”

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Posted 3 years ago

“Un servicio rapido y excelente, necesario en estos tiempos dificiles...”

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Posted 3 years ago

duales-com is rated 4.3 based on 2,184 reviews