duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,172 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,172 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service is quick and reputable. I am assured each transaction is secure and will reach the recipient as always”

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Posted 3 years ago

“Good delevery services”

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Posted 3 years ago

“Easy to maneuver the site and re-send money.”

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Posted 3 years ago

“Duales is a very dependable service, the website is easy to use once you set up an account. Fees are reasonable. I like the household delivery.”

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Posted 3 years ago

“This service has been great over the years i have been using it. However this time, the peso's in cuba are the old ones and the cuc doesn't exist anymore. I'm not sure why i would have been charged the exchange rate in usa dollars from canada bank to cuban pesos. i understand the fee you charge but the usa dollar fee should be null and void now because of the cuban gov't change in there money?”

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Posted 3 years ago

“Very helpful. I wouldn't have got through without help!”

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Posted 3 years ago

“We recently transferred funds through Duales to five Cuban families. The money was delivered to their doors two days later. We made several transfers in January and those too were seamless, fast, and accurate. So happy to have this service so we can help our Cuban friends.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Economic fast service, good currency exchange”

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Posted 3 years ago

“I have not recieved confirmation of how much CUP to be sent”

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Posted 3 years ago

“Excelente servicio.Seguro t rapido”

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Posted 3 years ago

“For some time I have been using this service and I have the best opinion for this, it's seriousness and honesty in my opinion Duales is a 5 star business. I have never had to call or send an email for any delay, always the delivery are on time and safe. Thanks”

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Posted 3 years ago

“I have found them very helpful and responsive to get money to Cuba.”

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Posted 3 years ago

“Very fast and good service !!! Thanks you”

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Posted 3 years ago

“Fast, reliable cash delivery to rural Cuba, even during Covid!”

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Posted 3 years ago

“Have been using for over a year and a half...great service with absolutely no issues.”

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Posted 3 years ago

“Very clear and efficent. Service is rapid. A wee bit pricy but gets the job done. I will use again and i do recommend it.”

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Posted 3 years ago

“My place to go when sending money to family, fast, reliable .”

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Posted 3 years ago

“It's a good service”

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Posted 3 years ago

“Easy to use and efficient”

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Posted 3 years ago

duales-com is rated 4.3 based on 2,172 reviews