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duales-com Reviews

4.3 Rating 2,178 Reviews
82 %
of reviewers recommend duales-com
4.3
Based on 2,178 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
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Phone:

4169924932

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Thank you for your fast service.
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Posted 5 years ago
Amazing service. Even during this difficult times the delivery was in less than 3 days. Thank you.
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Posted 5 years ago
Excelente servicio, en 24 h después del pago se hizo la entrega del dinero a domicilio en La Habana, y en 72 h en Bauta, Artemisa. El pago con tarjeta fue muy fácil y el fee es muy económico. Lo recomiendo ampliamente. Gracias Duales.com por un servicio rápido, eficiente, costo-efectivo y de calidad.
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Posted 5 years ago
I was nervous to send money via internet
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Posted 5 years ago
On Thursday last week I sent another money home delivery for my wife but didn't tell her ;) On Friday evening she called me and said the boy was at the house again making a delivery … Duales is simply the best and I recommend it 100%
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Posted 5 years ago
Recently on April 23, 2020 I sent two transfers 200 CUC & 300 CUC to Cuba, Cienfuegos , and both were delivered on April 26 which is really great especially during such difficult times with many lockdowns and restrictions in different countries because of situation with Coronavirus. I was ready to wait longer but was pleasantly surprised with fast transfer and home delivery ...
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Posted 5 years ago
Simple, easy, reliable, fast
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Posted 5 years ago
Perfecto mu eficiente lo recomiendo
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Posted 5 years ago
Bien et rapide
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Posted 5 years ago
Duales has proven to be reliable, accurate and responsive. Transactions are easily accomplished and that means a lot.
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Posted 5 years ago
FANTASTIC, I do transfer 2 days ago ,and was delivery so fast, thanks guy good job, I HIGHLY RECOMMEND
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Posted 5 years ago
Duales continua los envios a cuba
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Posted 5 years ago
I haven't used the service yet but platform looks very solid and support service works very fast.
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Posted 5 years ago
I'm very pleased with the service and prompt delivery of the funds. The registration process was straightforward and filling out the form was quite easy. I did have a problem entering the date of birth; the application kept on changing the day to one digit lower. I got around this by entering a day higher. The delivery of the funds was done in less than 24 hours with no problem. I had a slight problem with a transaction I wanted to cancel because of the delivery type I chose. I left several messages, but did not get a return call. I sent an email stating the problem, and was pleasantly surprised that they had promptly resolved my and also sent a receipt notifying me how the money I sent was delivered. Thank you Sonia for prompt service and professional follow up. I gave Duales a five star rating because their prompt and professional service overshadowed any inconvenience I encountered. Thank you so much for a job well done.
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Posted 5 years ago
Do not wastes your time looking around. Duales are the best, for years! Keep it up!
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Posted 5 years ago
Super rrapido y efectivo,exelente servicio al cliente, Sonia muy profecional y paciente a todas las preguntas, gracias Duales .
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Posted 5 years ago
I used your website for my transfer to Cuba. I am very impressed with the home delivery, and the transaction fees are not to expensive. I will use again. I did download the App on my phone by found it a little confusing, it is not as user friendly as TransferWise, which is the app I use for sending money to Brazil. But overall I am happy with the service you offer and the service I received. Thank you
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Posted 5 years ago
My wife is in Cuba unable to come here because of the travel restrictions , I was very sceptical about using Duales but it was my last hope of getting money to her as all other options were a no go ... So Friday afternoon i made an account and crossed my fingers, Last night around 7.30pm my wife called ecstatic that the money was delivered right to her door , the delivery boy was sorry he was late because he was busy also delivering to Varadero and Santa Marta. I am 100% satisfied with this company and the service they provide and have no hesitation using them again next week
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Posted 5 years ago
Amazing customer service. I sent money to Cuba at 3am in the morning, the beneficiary had it in his account same day at 7pm. So happy I found this company. Just amazing. Keep up the great work.
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Posted 5 years ago
Estoy impresionado con este servicio. Yo estaba un poco desconfiado despues que lo encontre en unas busqueda en google. Decidi probar el servicio, y ellos hacen entregas en las casa en toda la isla. Ademas tu puedes depositar el dinero en cualquier tarjeta CUC or CUP en Cuba. Los cargos por el servicio son los mejores que he visto ( espero que no los suban) pero por el momento tienen mejores tarifas que la WesterUnion ( no realizan entregas ni depositos en tarjetas) y mejor que Cubamax el servicio que usaba antes de encontrar Duales. I'm impressed by this service. I was a bit skeptical when I found it after an online google search. I decided to try it and to my surprise, they do home delivery in the whole island of Cuba. Furthermore, you can deposit the money virtually to any of the bank cards available in Cuba CUP or CUC. On the other hand, the fees are the best I have seen ( I hope they don't raise them) but so far they got better rates than WesterUnion and Cubamax the service I used to use before I found them.
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Posted 5 years ago
duales-com is rated 4.3 based on 2,178 reviews