duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,178 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,178 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i have been using them for more than 10 years and the service is very good always the next day delivery thank you”

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Posted 5 years ago

“Gracias excelente servicio ya mi familia tiene el dinero espero que sigan con esa eficiencia gracias nuevamente”

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Posted 5 years ago

“Used DUALES for the 3rd time Monday morning and they delivered the money right to my wifes door Tuesday so basically 24 hours ...Excellent service and recommend 100%”

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Posted 5 years ago

“Excelente servicio al cliente. Sobre todo la compañera Sonia que siempre va mas alla para ayudar.”

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Posted 5 years ago

“Job well done. Keep up the good work....”

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Posted 5 years ago

“At the beginning of using Duales.I had a problem using the site.But I understand it was for security reasons .I have no problems with them now. Gave them the proper I Identification they asked for,and since then everything has been great with them.They are my number one company I believe better than Western Union for transferring money,my opinion..Thanks Duales for your awesome customer service and support.”

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Posted 5 years ago

“Safe, secure and cheaper than any other transfer companies.”

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Posted 5 years ago

“Easy to use, very efficient. The fact that the money was delivered within 2 days despite the COVID crisis is very impressive! I chose this service partly because I didn’t have to give any information that I consider unsafe to share, eg passport number.”

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Posted 5 years ago

“I sent money to my friend in Cuba from Azerbaijan with Payoneer card without issue. Recommended.”

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Posted 5 years ago

“Envie dinero a mi familiar en la Habana y les llego a los 3 dias a la puerta de la casa. Muy buen servicio.”

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Posted 5 years ago

“Excellent, quick service.”

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Posted 5 years ago

“I've been sending money to my mom through Duales for over two years now. She lives in the central part of Cuba and she is over 70, so it is very convenient for her to receive the money at home. The fee is reasonable, the transaction is secure and the service is fast. I stick to them because I am happy with their service. Give it a try!”

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Posted 5 years ago

“navagating the website was easy. If the money gets through as promised on time then great if not I will change my review. So very good for now”

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Posted 5 years ago

“Awesome!!! Thank you Duales very fast service and very efficient. Money was delivered to my brother house in 48 hours. I am so glad that I use your service during this difficult time. Thanks a lot.”

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Posted 5 years ago

“Vraiment facile - et nécessaire - si on pense qu'un certain Trump essaie de nous empêcher d'aider nos amis cubains par tous les moyens...”

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Posted 5 years ago

“Servicio y respuestas oportunas, confiables y de respeto al cliente”

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Posted 5 years ago

“J'aimerais que tous les étapes pour envoyer de l'argent soient accessible en français.”

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Posted 5 years ago

“Duales.com is a life saver for my family during this pandemic. Options are limited in Canada and with western union not available to Cuba Duales to the rescue! Thank you!”

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Posted 5 years ago

“Always have a great experience with Duales. Especially Sonia in Toronto. Thanks”

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Posted 5 years ago

“Thank you Duales very fast service and very efficient. Money was delivered to my Dad's house in 48 hours. I am so glad that I found you. Thanks a Lot.”

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Posted 5 years ago

duales-com is rated 4.3 based on 2,178 reviews