duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,222 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,222 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service”

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Posted 6 years ago

“Very reliable...even during pandemics. Excellent customer service ...they’d get back to me right away if I ever needed to speak with them. They do an excellent job! I’d recommend these folks to friends and family!”

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Posted 6 years ago

“Hay que tener un sistema facil y hajil de aplicación.,para q los clientes se motiven por tener buen criterio. Mucha dificultad en el sistema para aplicar. Y cuando llamas con dudas como nuevo cliente, siempre ocupado el teléfono. Y te envia al correo. Los Nuevo clientes quieren sentir la vos de un funcionario de la compañía para estar seguro donde va a introducir sus targetas. Gracias.”

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Posted 6 years ago

“Todo muy bueno”

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Posted 6 years ago

“Very fast and reliable people and Sonia very nice and helpful. I will do it back again. I m happy with the service.”

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Posted 6 years ago

“de”

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Posted 6 years ago

“Always prompt and helpful. Highly reccomended”

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Posted 6 years ago

“Messed up transfer and received a call and customer support immediately ... transfer was fast and exactly what was expected. Will use again”

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Posted 6 years ago

“Thank you!!”

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Posted 6 years ago

“Excellent service provided by Sonia. My friend received the money. It took an extra day only because I had the wrong municipality. YThey were able to contact my friend by phone and correct the mistake and deliver the money. I will be using the site again.”

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Posted 6 years ago

“This is an amazing service, much better than western union from now on I'm using Duales ALLLL the time. I sent money to Ciego and in 3 days it arrived! USE DUALES”

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Posted 6 years ago

“el servicio de whasap me parece excelente!! gracias por la oportunidad para colaborar con cuba!”

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Posted 6 years ago

“Great service , fast and reliable .”

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Posted 6 years ago

“Han sido rápidos en contestarme vía Gmail, pero no rápidos en responder mi llamada ni en llamarme, sé que estamos en una situación especial, pero les cuento lo que he vivido como experiencia al contactarlos. No he podido enviar el dinero aún, he cargado la aplicación y no funciona correctamente, no puedo ver mis contactos porque los que veo, ni están entre mis contactos, no los conozco y cuando voy al sitio en internet, no en la aplicación, no puedo ni siquiera pasar a la página de hacer el envío, conclusiones, ni leyendo en la FAQ encuentro solución a mi problema.”

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Posted 6 years ago

“Great, fast and easy, thank you for providing this service.”

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Posted 6 years ago

“En pocas palabras excelente trabajo y atención”

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Posted 6 years ago

“Excelente trabajo y muy buena atencion por parte del personal de la empresa ,por medio del correo electronico,te mantienen informado!!”

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Posted 6 years ago

“Excellent service and prompt delivery of the money to your relative in Cuba.”

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Posted 6 years ago

“Recomiendo a Duales 100%. al principio teni mis dudas pero igual decidi hacer el envio, Sonia que fue quien respondio todas mis preguntas es muy amable y pudo ayudarme en todo momento. el pago para la trasferencia la efectue ayer y hoy a la 1pm ya mis familiares tenian el dinero en sus manos, cabe notar que mi familia vive en Pesqueria, Baragua y fueron hasta su casa hacer la entrega. la verdad no tengo palabras estoy extremadamente satisfecha y seguire usando sus servicios. Muchas gracias por todo... Atentamente Igleimys Alarcon”

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Posted 6 years ago

“I have been using Duales for a number of years to send money to friends in Cuba. Their service is 5 star. I routinely have questions or run into problems that I have created. The great folks from Duales seem to anticiapte my problems and are always available to straighten me out. Thanks for the incredible Customer Service.”

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Posted 6 years ago

duales-com is rated 4.3 based on 2,222 reviews