duales-com Reviews

Name: duales-com
Rating: 4.33

4.3 Rating 2,034 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,034 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Deberían enviar un aviso a remitente cuando el dinero llega al destinatario.”

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Posted 1 year ago

“The services with Duales is efficient and reliable. However, the cost to send money is excessive.”

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Posted 1 year ago

“Always dependable...good service even home delivery to countryside!”

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Posted 1 year ago

“I am very satisfied with the service you give in getting my funds to my friend in Cuba. She knows that your man will come to her door with the funds that I send her. I keep checking your box where you say that I will be able to send her some groceries some times soon. When will this happen? It is now very hard for my friend to find food now in Cuba.”

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Posted 1 year ago

“muy buen servicio”

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Posted 1 year ago

“It is an excellent platform to send money. Tracking information could be better, but so far I have not had any issue.”

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Posted 1 year ago

“I have used this service several times now and I am still very satisfied. Keep up the good work!”

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Posted 1 year ago

“I have not complain so far.. Just I need more infor through customer service..I am still trying to change my phone number in the account...”

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Posted 1 year ago

“Excelernte y rapida la trasferencia por duales. Apenas las tasas de envio son muy altas.”

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Posted 1 year ago

“Always there for any circumstance. Respectful and courteous. The problem is resolved on time. Money arrives in the hands of the beneficiary as planned by the agency. (1-3 days). So far, almost excellent.”

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Posted 1 year ago

“They are always happy to answer all your questions or fix any problems that you have right away the only problem that I do find is when you call you have to leave a message because they are busy and they don't answer the phone other than that great service”

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Posted 1 year ago

“Great service and very fast money transfer.Just wish the fees where a little lower”

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Posted 1 year ago

“Service is good, fees are too high.”

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Posted 1 year ago

“The website us a bit clunky....it asks for a lot of private info but that is probably government's fault. It remembers all info except for birthday for some reason ...the final cost is not clear until the final page, there is a "calculation page" that is helpful. Money reaches destination quickly and without fault.”

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Posted 1 year ago

“La comisión está un poco elevada”

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Posted 1 year ago

“Well did this test run its gone though OK to cuba but processing on how to do it was bit of a act for. Could of gone pear shape if you put slight error of txt in”

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Posted 1 year ago

“My remittance to Cuba arrived quickly. Will use Duales again”

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Posted 1 year ago

“Verry good”

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Posted 1 year ago

“Can option be siught with cards in Cuba whereby they can receive their funds in US”

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Posted 1 year ago

“I have used duales for transfers to my husband for the last two years and have been very happy with their service. I do wish it were a little faster for transfers to bank cards.”

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Posted 1 year ago

duales-com is rated 4.3 based on 2,034 reviews