duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,182 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,182 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Most of the time we have found the service at Duales to be prompt and efficient.”

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Posted 3 years ago

“excelente servico y rapidez. siempre dispuestos a ayudar y responden de inmediato a las dudas”

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Posted 3 years ago

“a good, service, easy to navigate, not sure of the reasons for limits placed on transfers to Cuba”

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Posted 3 years ago

“Very dependable and easy to use. Duales is one of the few options for sending money to my fiance in Cuba and they continue to improve the interface to make it a simple process.”

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Posted 3 years ago

“I m very happy using Duales to send $$$ outside Canada - It's very reliable and easy to use.”

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Posted 3 years ago

“Envoi rapide et fiable. Facile a utiliser.”

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Posted 3 years ago

“I have used Duales for several years. They are dependable and easy to get in touch with if necessary.”

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Posted 3 years ago

“E-transfer's a few years ago were $1 Canadian now they are free. Today you charge$20 American an absolute ripoff. I don't have any other choice so I suck it up.”

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Posted 3 years ago

“I am satisfied with the services you offer, but I would like you to increase the amount allowed to send in each period.”

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Posted 3 years ago

“It's a great service, I've been using this money transmitter for long time, the only thing is they don't pick up the phone when customer wants to make a quick enquire.”

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Posted 3 years ago

“No way to track the delivery status despite showing the option to track on the menu”

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Posted 3 years ago

“The service is very good but I wish Duales would confirm when delivery is made.”

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Posted 3 years ago

“Great delivery service to Cuba. Only takes a few days to arrive. I wish we could put money on MLC card. If that happens they would get 10/10 review!”

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Posted 3 years ago

“Reliable service. User friendly.”

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Posted 3 years ago

“The web site work really good However the app is really bad, you need a university degree to send some money”

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Posted 3 years ago

“It is always a long time between my using Duales but my info is always in place on your system when I need it. Very easy to use. Tks”

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Posted 3 years ago

“Very good service i was missing you there was a confusion with the other company that serves Lemargo but has a very bad service (sendvalue)”

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Posted 3 years ago

“Very reliable. Five stars if you would send me a short text message when delivery is completed.”

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Posted 3 years ago

“Sending money is easy and reliable. I would have given it a 5 stars if there was a way to check online when the money I sent has been delivered.”

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Posted 3 years ago

“How do I know if my friend have received the money ? It's very hard to contact her because she don't have any cell or computer, that's why I aske home delivery. So I will appreciate a feedback about my send.”

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Posted 3 years ago

duales-com is rated 4.3 based on 2,182 reviews