duales-com Reviews

Name: duales-com
Rating: 4.33

4.3 Rating 2,042 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,042 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall good. Website seems to have improved. One suggestion, the online chat could use a little improvement in communications.”

Helpful Report

Posted 3 years ago

“I used duales.com for the first time and in 24 hours my beneficiary had his transfer on a network card in CUP of bpa, very satisfied, however I would like to increase the weekly limit of $ 200 to a slightly higher figure between $ 300 or $ 400 is my only suggestion . I wish you many good successes.”

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Posted 3 years ago

“There should be an option of sending usd”

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Posted 3 years ago

“This is my third time using this service and I am still satisfied. The money I sent was delivered the next day. I will use Duales again for sure. The ability to send money to an MLC card would provide another good option for those who need it.”

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Posted 3 years ago

“Buena experiencia aquerida y buen momento e pasado”

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Posted 3 years ago

“Me parece que duales es una agencia seria, rápida y responsable pero debería poderse enviar dinero a Cuba directamente a las tarjetas MLC no solo en CUC.”

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Posted 3 years ago

“Ce serais bon d'avoir un suivi. Un avis lorsque c'est livré. Would be good to ha tracking.”

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Posted 3 years ago

“Esta en perfecta condiciones”

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Posted 3 years ago

“très satisfait. fiable et rapide et très simple.”

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Posted 3 years ago

“Buen servicio”

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Posted 3 years ago

“Buen sitio”

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Posted 3 years ago

“Good response to questions via email. I hope the usd is allowed again in Feb.”

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Posted 3 years ago

“A little better customer service from this company they do a great job delivering the service but when you try to call sometimes you can't leave a message an hangs up in you. Other than that the service and price is great.”

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Posted 3 years ago

“Home delivery of USD is okay, but to be able to transfer USD onto bank MLC cards again would be preferable. Why is that option not available anymore?”

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Posted 3 years ago

“Una excelente opción para ayudar a las personas.”

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Posted 3 years ago

“still I didnt get a message from my friend, that she got the money, but how you managed the transaction until now I am satisfied”

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Posted 3 years ago

“I don't know if it was my connection, but the pages were not displayed properly, I had to chat with an online advisor, who helped me a lot. But I felt very clumsy.”

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Posted 3 years ago

“It was easy and quick”

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Posted 3 years ago

“Duales has been reliable in the delivery of money to my friends in Cuba for several years now. Now able to send money to the new MLC accounts in Cuba. Actual "real person" help available, they will return your phone call. Thanks, SP”