duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,171 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,171 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Esta en perfecta condiciones”

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Posted 4 years ago

“très satisfait. fiable et rapide et très simple.”

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Posted 4 years ago

“Buen servicio”

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Posted 4 years ago

“Buen sitio”

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Posted 4 years ago

“Good response to questions via email. I hope the usd is allowed again in Feb.”

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Posted 4 years ago

“A little better customer service from this company they do a great job delivering the service but when you try to call sometimes you can't leave a message an hangs up in you. Other than that the service and price is great.”

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Posted 4 years ago

“Home delivery of USD is okay, but to be able to transfer USD onto bank MLC cards again would be preferable. Why is that option not available anymore?”

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Posted 4 years ago

“Una excelente opción para ayudar a las personas.”

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Posted 4 years ago

“still I didnt get a message from my friend, that she got the money, but how you managed the transaction until now I am satisfied”

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Posted 4 years ago

“I don't know if it was my connection, but the pages were not displayed properly, I had to chat with an online advisor, who helped me a lot. But I felt very clumsy.”

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Posted 4 years ago

“It was easy and quick”

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Posted 4 years ago

“Duales has been reliable in the delivery of money to my friends in Cuba for several years now. Now able to send money to the new MLC accounts in Cuba. Actual "real person" help available, they will return your phone call. Thanks, SP”

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Posted 4 years ago

“Thanks for you reply,I will try to send money to Cuba very soon”

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Posted 4 years ago

“El servicio es claro. Algo complicado la cuestión del monto que se puede enviar.”

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Posted 4 years ago

“Quick and easy way to send money to a recipient in Cuba. However I would like to have the option for the receiver to receive US dollars instead os cuban pesos.”

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Posted 4 years ago

“I have been using this company for a while now and find it very fast and effective. My only concerns are that the fees are a bit high and the people delivering the money to the recipients are not has discreet as they should be. Given that I highly recommend this service. I would give it a 5 star but for my 2 concerns”

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Posted 4 years ago

“I had used this site before and was pleased. This time I wanted to talk with someone regarding the MLC card (I had the AIS number but your site stated you didn't accept it)as I really wanted to send my friend in Cuba US$ I tried for 2 days calling the 888 number and always got a not available recording no matter what selection I made and I tried them all!! As I wanted to send money for Christmas I went for the home delivery of CUCs but know it is more beneficial for them to get US$. It is a wonderful service you provide and hopefully next time I can send my friend US$.”

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Posted 4 years ago

“Good program but $200 limit per week to Cuba means MY SENDING $400 will cost me $30 in fees. One $400 +$15 fee is fair. Two $200 + $15 not good. Will keep looking for alternate transfer company.”

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Posted 4 years ago

“Transfert sans problème et rapide”

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Posted 4 years ago

“This service is really good. BUT to get a hold of a real person is their biggest Failure. Once i was able to talk with someone the problem was quickly and efficently resolved. Money was sent and it took ONLY 3 days to get to the person. They got exactly what i sent. Great service”

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Posted 4 years ago

duales-com is rated 4.3 based on 2,171 reviews