duales-com Reviews

Name: duales-com
Rating: 4.33

4.3 Rating 2,198 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,198 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There should be an option of sending usd”

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Posted 4 years ago

“This is my third time using this service and I am still satisfied. The money I sent was delivered the next day. I will use Duales again for sure. The ability to send money to an MLC card would provide another good option for those who need it.”

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Posted 4 years ago

“Buena experiencia aquerida y buen momento e pasado”

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Posted 4 years ago

“Me parece que duales es una agencia seria, rápida y responsable pero debería poderse enviar dinero a Cuba directamente a las tarjetas MLC no solo en CUC.”

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Posted 4 years ago

“Ce serais bon d'avoir un suivi. Un avis lorsque c'est livré. Would be good to ha tracking.”

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Posted 4 years ago

“Esta en perfecta condiciones”

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Posted 4 years ago

“très satisfait. fiable et rapide et très simple.”

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Posted 4 years ago

“Buen servicio”

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Posted 4 years ago

“Buen sitio”

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Posted 4 years ago

“Good response to questions via email. I hope the usd is allowed again in Feb.”

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Posted 4 years ago

“A little better customer service from this company they do a great job delivering the service but when you try to call sometimes you can't leave a message an hangs up in you. Other than that the service and price is great.”

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Posted 4 years ago

“Home delivery of USD is okay, but to be able to transfer USD onto bank MLC cards again would be preferable. Why is that option not available anymore?”

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Posted 4 years ago

“Una excelente opción para ayudar a las personas.”

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Posted 4 years ago

“still I didnt get a message from my friend, that she got the money, but how you managed the transaction until now I am satisfied”

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Posted 4 years ago

“I don't know if it was my connection, but the pages were not displayed properly, I had to chat with an online advisor, who helped me a lot. But I felt very clumsy.”

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Posted 4 years ago

“It was easy and quick”

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Posted 4 years ago

“Duales has been reliable in the delivery of money to my friends in Cuba for several years now. Now able to send money to the new MLC accounts in Cuba. Actual "real person" help available, they will return your phone call. Thanks, SP”

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Posted 4 years ago

“Thanks for you reply,I will try to send money to Cuba very soon”

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Posted 4 years ago

“El servicio es claro. Algo complicado la cuestión del monto que se puede enviar.”

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Posted 4 years ago

“Quick and easy way to send money to a recipient in Cuba. However I would like to have the option for the receiver to receive US dollars instead os cuban pesos.”

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Posted 4 years ago

duales-com is rated 4.3 based on 2,198 reviews