duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,183 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,183 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pretty reliable”

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Posted 4 years ago

“Is it possible to make sure the reciever to get USD instead of CUC?”

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Posted 4 years ago

“The only thing I want to bring to your attention is if you don’t answer the toll free number, at least you remove it so people don’t get frustrated by dialling over and over. That’s what happened to me.”

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Posted 4 years ago

“It's a good website to sent money to Cuba(CUC or CUP),but so far I can not send money to account start with 9225 (USD). It will be great if Duales.com allow me.”

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Posted 4 years ago

“Hola. So far duales has been exceptional. No problems. But, when I did have an issue, my fault, it was corrected quickly. Thanks.”

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Posted 4 years ago

“Your services have been excellent over the years. I am now attempting to send monies to Cuba the past 3 days without success. I cannot get monies from my account into Duales using interac. I have left you a message as of yesterday and hopeful you will reply promptly. Gratefully, Irv.”

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Posted 4 years ago

“Très bon service merci et à femme de cuba aime aussi Duales”

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Posted 4 years ago

“Un suivi plus précis des envois serait bien apprécié.”

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Posted 4 years ago

“Jaime le services rendu par Duales, celui ci est rapide sécuritaire et courtois le seule petit problème que je perçois est que la personne qui envoie l'argent ne sait pas quand la personne reçois l'argent sans que celui ci l'informe. Sa serait bien d'informer la personne qui envoi que ceci a été livré date et heure.”

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Posted 4 years ago

“Si Sono felice che li sia arrivato i soldi 💰 in quasi 2 giorni a casa direttamente , anche se ho cliccato che li doveva arrivare al suo Numero carta conto personale non a casa , volevo sapere com’è possibile ? Perché poi vi siete tenuti gli 8 euro , e solo vorrei avere dei chiarimenti , ma ringrazio che almeno li sia arrivato i soldi”

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Posted 4 years ago

“No issues on delivery services in Cuba that's important.”

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Posted 4 years ago

“Excellent service. Took only 2 days. The fee was $14 more than a bank transfer but the town I was sending to did not seem able to receive $ from my Royal Bank of Canada. Seems I could only send $200 cuc or less. But I will use DUALES again. Wait if this review is about an answer to my questions - I received no communication in 3 days.”

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Posted 4 years ago

“Todo está bien gracias.. Thanks.”

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Posted 4 years ago

“je suis très satisfait du service , la seule chose que je croit il manque c est de recevoir un message lorsque l argent est livré et recu . merci I am very satisfied with the service, the only thing I believe it is missing is to receive a message when the money is delivered and received”

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Posted 4 years ago

“Ive used Duales' services several times. It has always been easy, efficient and seamless. Until yesterday. The money delivered was $1 short of what was sent. Sure, what's $1 you say? But it's the principle and given the possibility for trickery, this raised my concerns. Im transmitting this event to Duales directly as well.”

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Posted 4 years ago

“I do not understand when I paid with mi credit card, Duales require that I transfer the amount of money first. It is complicated and require more time.”

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Posted 4 years ago

“Secure home delivery was done in a timely manor. Easy to understand the process on line. A little expensive for the service.”

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Posted 4 years ago

“Once I figured it out it was very easy to send the money.”

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Posted 4 years ago

“The money get there fast, it is reliable for me no problems”

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Posted 4 years ago

“Pronta respuesta a la solicitud.”

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Posted 4 years ago

duales-com is rated 4.3 based on 2,183 reviews