duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,178 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,178 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service,fast delivery .”

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Posted 5 years ago

“La entrega fue rápida y efectiva”

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Posted 5 years ago

“Order received in two day, I am very satisfied.”

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Posted 5 years ago

“Excelente servicio, antes del tercer día, mi madre tenia en sus manos el envio,gracias,bendiciones.”

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Posted 5 years ago

“I have been using Duales since 2013 and their service is always prompt and reliable, and PERFECT. I am very happy with the service and so are my Cuban friends. Thanks again!”

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Posted 5 years ago

“Duales has successfully transferred money to my friend in Cuba, both through "home delivery" and to her bank account at Bandec (CUC). It is too bad only smaller amounts can be transferred using a credit card, as this increases costs due to fees with each transfer. Duales gives excellent customer service and can actually be reached by phone (or e-mail) when necessary.”

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Posted 5 years ago

“within 24 hours my husband had his money, Great service for a small part of Cuba. Definitely recommend :)”

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Posted 5 years ago

“The best by far,i was a customer of Western Union then they stopped sending to Cuba,then i learned about Duales,for me it's easy as 1,2,3, and if you encounter a problem you have Sonia to help you out,this is the best money transfer you can rely on. And i'm not paid for this revue.”

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Posted 5 years ago

“Excelente! Deposité el dinero y mi hermana lo recibió en su casa en Cuba al día siguiente. Estoy realmente impresionada. Recomiendo el servicio 100%.”

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Posted 5 years ago

“Excellent service, easy to use and very quick delivery!”

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Posted 5 years ago

“Very quick service even during this pandemic. Thank you!”

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Posted 5 years ago

“Very good service,my friend received the money fast! If you e-mail them with any question or problem they answer fast. Thank you Duales”

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Posted 5 years ago

“Great company !! I was a first time user, and the money was sent to Havana the very next day after completing the transaction, in CUC, even during the covid 19 situation. Would highly recommend!”

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Posted 5 years ago

“Very kuicly”

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Posted 5 years ago

“Excellent service. I am able to get money to my niece very easily and quickly.”

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Posted 5 years ago

“Un servicio excelente, rápido y confiable”

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Posted 5 years ago

“They deliver and go out their way to assure people get their much needed money”

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Posted 5 years ago

“Very professional. My family always receives the money on time. Highly recommended.”

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Posted 5 years ago

“The service was great! I had a couple of issues with understanding how it worked and I was contacted and assisted promptly and courteously. Our friend in Cuba received the money the next day with no hassles. It was a relief to have the process be so simple and straight-forward. And not as costly as we imagined. We will use it again.”

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Posted 5 years ago

“I would like to be able to send more cash at once”

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Posted 5 years ago

duales-com is rated 4.3 based on 2,178 reviews