duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,184 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Duales , has been very good at doing what they say . Home delivery direct to my mother in law - no hassles , no grief , just the CUP delivered as promised . Got to be one of the best ways of currency delivery to Cuba in the decades I have been sending money to the extended family .”

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Posted 3 years ago

“Excellent service, Thank you very much”

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Posted 3 years ago

“Good service. Money delivered to home in 2 days.”

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Posted 3 years ago

“Je suis très satisfaite du service offert par Duales! Le clavardage est tout simplement génial...”

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Posted 3 years ago

“I have been using duales for a few years I have never had a problem, and if a problem ever arises they have always been quick to resolve. Great service!”

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Posted 3 years ago

“perfecto muchas gracias”

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Posted 3 years ago

“I'm a very satisfied, repeat customer. I use the website to place my request.”

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Posted 3 years ago

“E-transfer's a few years ago were $1 Canadian now they are free. Today you charge$20 American an absolute ripoff. I don't have any other choice so I suck it up.”

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Posted 3 years ago

“I might have given it a higher mark but you DO NOT answer your phones. I have used your services many times and overall I have been satisfied. But sometimes people need to get an answer straight away. I tried for days by phone and finally gave up.”

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Posted 3 years ago

“Everything is ok”

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Posted 3 years ago

“I have been using Duales.com for the last two years and I had excellent services. BUT SINCE TWO WEEKS AGO, IT IS IMPOSSIBLE TO DO TRANSFERS YOUR RATING WHEN FROM 100 % GOOD TO O % No calls returned, no emails answers,”

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Posted 3 years ago

“No sirve la aplicacion esta”

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Posted 3 years ago

“Payment screen changed and now its not accepting my payment”

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Posted 3 years ago

“Has never failed me yet”

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Posted 3 years ago

“A lot more difficult to navigate and to edit”

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Posted 3 years ago

“Your on line cx service rep was very helpful and his English is excellent. I have always been happy with this company so far!”

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Posted 3 years ago

“I'm getting no response after one week. Still in business?”

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Posted 3 years ago

“Very fast service after registering my credit card.”

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Posted 3 years ago

“Fast and efficient. The best!!”

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Posted 3 years ago

“The problem with the application is somethime the fees is crazy the calculator Le problème avec l’application c’est les frais calculés ça m’a pris une heure pour avoir un bon calcul”

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Posted 3 years ago

duales-com is rated 4.3 based on 2,184 reviews