duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,184 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service is very good but I wish Duales would confirm when delivery is made.”

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Posted 3 years ago

“Quick service at the recipient's door and a good currency exchange”

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Posted 3 years ago

“The only problem I have is the conversion of my Canadian dollar to American and being charged the exchange, I should have the choice of sending Cuban pesos based solely on Canadian currency.”

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Posted 3 years ago

“Excellent services”

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Posted 3 years ago

“It was easier to send money to Cuba then to get money from the US. Fast home delivery within48 hours on a weekend as well. Very impressed and will continue to use to support my Cuban family”

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Posted 3 years ago

“Everything it's ok”

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Posted 3 years ago

“First time using Duales. Easy to use once all info is entered. Friend received transfer in 3 days ! Will definitely use Duales again to send money to friends in Cuba .”

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Posted 3 years ago

“I made several attempts to send money to a friend in Cuba over the last two days and I have been unsuccessful. To make matters worse, I attempted to get some help from a Duales agent and was unable to contact anyone. I have sent money to Cuba each Christmas for several years and have not had any trouble with the process in the past.”

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Posted 3 years ago

“Great delivery service to Cuba. Only takes a few days to arrive. I wish we could put money on MLC card. If that happens they would get 10/10 review!”

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Posted 3 years ago

“Works great. Secure and realizable.”

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Posted 3 years ago

“Reliable service. User friendly.”

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Posted 3 years ago

“good service, fast delivery, consistency”

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Posted 3 years ago

“Service is impeccable. This is the fourth time I have used them to get funds to Cuba. And everything was done without a single problem. The funds were exactly what we were told and it was delivered promptly.”

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Posted 3 years ago

“Excellent et pas complqué”

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Posted 3 years ago

“mY PROBL;EM WAS WITH lEMARGO QUE QUERIAN UN CODE QUE NO PODIA OBTENER CON UN TELEFONO VIEJO, FAVOR DE DARLES EL NUEVO QUE PUSE =Y QUE SEA POR MI EMAIL EL CODE QUE LEMARGO ME PIDA PARA PAGAR . GRACIAS”

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Posted 3 years ago

“Buenos días yo uso el servicio de ustedes hace 15 y nunca he tenido problema gracias por tan buen servicio”

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Posted 3 years ago

“Je trouve qu'il est simple et facile d'utiliser vos services. Cependant je trouve que les frais sont prohibitifs. Il est très honéreux d'utiliser vos services. Comme il y a peu d'entreprises qui offrent ce service nous sommes piégés et vous en profitez pour imposer des frais élevés. C'est presque de l'extorsion. C,est très frustrant. Il pourrait y avoir un frais de 15 % jusqu'a 200 $ et ensuite un frais fixe de 30 $ pour les montants de 200 $ et plus. De plus il n'est pas plus dispendieux pour vous de traiter un montant de 50 $ que de traiter un montant de 200 $. Alors pourquoi les frais sont ils variables?”

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Posted 3 years ago

“recent changes to maximum limits with no explanation, otherwise good ,reliable service.”

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Posted 3 years ago

“Super super super”

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Posted 3 years ago

“The best company, easy and fast I highly recommend”

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Posted 3 years ago

duales-com is rated 4.3 based on 2,184 reviews