duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,186 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,186 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Muy buen servicio, sin fallas y puntual. Gracias.”

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Posted 4 years ago

“Luc Dignard Ven 2021-04-30 14:31 De : Sonia Paradela Envoyé : 8 mars 2021 16:17 À : Luc Dignard Objet : RE: Hello Luc; The only way that I can help you is if you send me your credit card information. My best regards Sonia M. Paradela Ruiz B2-125 The Queensway Unit.202 Toronto, Ontario, Canada, M8Y 1H6 E-mail: sonia@duales.com Toll Free: 1-888-888-8908 Tel: 905-949-0266 Ext.152 De : Sonia Paradela Envoyé : 13 mars 2021 15:12 À : Luc Dignard Objet : RE: RE: Hello Luc; Yes, send me your credit card information. My best regards Sonia M. Paradela Ruiz B2-125 The Queensway Unit.202 Toronto, Ontario, Canada, M8Y 1H6 E-mail: sonia@duales.com Toll Free: 1-888-888-8908 Tel: 905-949-0266 Ext.152 I am still trying to send money to Cuba and I still have the same problem, LEMARGO does not send me a 3 digits code to complete the transaction Please help me thank you. PS. I would like to solve this problem. Master card Card holder: Luc Dignard Card number: 5280 xxxx xxxx xxxx (xxx) Expiry: 03/24 This is my new card with the same number as the old one but with a new 3 digits security number (xxx) and a new expiration date.”

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Posted 4 years ago

“I have used Duales for over fifteen years and have never had any issues with home delivery (other than the odd one or two day delays) or with the competitiveness of their rates. With so many obstacles to sending money to family and friends in Cuba, Duales remains the best.”

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Posted 4 years ago

“Muy buen servicio. Sin embargo solicitamos una forma mas justa y equilibrada para convertir el dólar al peso cubano antes de entregar la remesa al familiar en Cuba.”

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Posted 4 years ago

“Excellent service et rapide.”

duales-com 5 star review on 30th April 2021

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Quick service to home!”

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Posted 4 years ago

“Duales , provides me with a quick and efficient way of transferring money to family in Cuba .”

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Posted 4 years ago

“I have used Duales services for over 10 years to help my relatives in Cuba. I have looked at other options but Duales has low prices, fast service, and they have my confidence also. Their home-delivery option is so very valuable for my relatives who can't easily leave their homes.”

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Posted 4 years ago

“need to transfer dollars to Cuba - no pesos”

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Posted 4 years ago

“I am still awaiting for a confirmation regarding my transfert 196719 sent yesterday for which the interact money transfert was sent and debited from my bank account. Please let me know if the payment was received. After I received confirmation that the transfer was remitted to the destinatary, it will convey to you my final review. D. Dortelus”

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Posted 4 years ago

“Por qué no están prestando el servicio igual que antes?, se podía recibir el dinero en mlc directo en tu targeta, creo que ya no es de mucha ayuda😔”

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Posted 4 years ago

“It is a very serious, fast and safe company with the best of services, thank you”

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Posted 4 years ago

“Hola, me parece que la empresa Duales es muy confiable y profesional. Y sobre todo, muy clara en los servicios que ofrece. Mis felicitaciones más sinceras por tu profesionalismo. José Luis Ramírez Alcántara.”

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Posted 4 years ago

“Servicio rápido y seguro Very fast service”

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Posted 4 years ago

“Excellent!”

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Posted 4 years ago

“Sent money. We've done this a few times and it is quick and easy. Also, fund's delivery was quite expeditious. During these troubled times in Cuba, it would be nice to be able to send American dollars, as it seems that is the currency that is most valued there. Hopefully though, things will settle down, and their peso will gain strength.”

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Posted 4 years ago

“I have been using Duales for about 6 months and i find it easy and safe and quick....”

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Posted 4 years ago

“you phone no one answers, you go to chat in spanish i live in canada and then lemargo inc would not take my mastercard i use as i have done b4 .just sending funds to cuba would not accept my beneficuary bank acc't # so had to settle for home delivery and they in cuba would like a date when funds coming ,few days its electronic transfer .people in cuba waiting for money now. then you are almost finished with application as im on phone in cuba time out start all over so find out from lemargo as voicemail only when money arrives bastards no customer service no one answered phone at duales”

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Posted 4 years ago

“I wish I didn't have to download app on a mobile phone to send USD to Cuba. it's so much easier for me to use my home computer.”

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Posted 4 years ago

duales-com is rated 4.3 based on 2,186 reviews