duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,185 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,185 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this company!, very satisfied. Thank you!”

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Posted 4 years ago

“Duales has always help me out with my needs. Their representatives give us a professional attention. They have one of the more faster service on the market right now. I really appreciate what they do for all of us.”

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Posted 4 years ago

“Very pleased with the service of Duales. Money is received in Cuba quite quickly without any complaints. I will continue using this great service. My only difficulty has been with contacting the Duales office when I had a problem working with the on-line. I left messages but no one called me back.”

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Posted 4 years ago

“Encuentro, la aplicación de la computadora muy buena, rápido acceso y su trabajo que es lo más importante lo hacen muy bien ya que nuestros familiares reciben el dinero bien rápido y seguro, no tengo quejas al respecto. Le doy 4 estrella porque la aplicación del teléfono no la soporto, y la desinstalé, espero poder seguir mandando el dinero por esta vía. Le sugiero mejorar el problema de la privacidad en el teléfono que tu cuando vas a buscar tus contactos te aparecen todos los consumidores de Duales, esto me resulta bien desagradable, no me gusta eso, así que mientras pueda envío mi dinero por la computadora.”

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Posted 4 years ago

“As always great service, fast delivery Thanks”

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Posted 4 years ago

“Duales always is the best to use, never any issues. My friends get their money fast, usually 24 to 48 hours home delivery in Cuba. I highly recommend them!”

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Posted 4 years ago

“This service is outstanding, considering the fact that doing money transfers to Cuba is supposed to be complicated and suffers delays. With Duales.com everything is simple and fast. I LOVE THIS SERVICE”

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Posted 4 years ago

“GOOD SERVICE, EASY TO TRANFER MONEY TO CUBA.”

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Posted 4 years ago

“El servicio es muy bueno, rápido y seguro, lo recomiendo”

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Posted 4 years ago

“Thank you for your excellent service . My Wife in Cuba is Very Happy.”

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Posted 4 years ago

“I have used many different transfer services and duales is excellent in every way. Thank you!”

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Posted 4 years ago

“The transfer of funds to a CUP account in Cuba went smoothly without difficulty.”

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Posted 4 years ago

“Great service!”

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Posted 4 years ago

“I have used duales services for many years and always will. Throughout the different money and banks problems created by the blockade and now the covid pandemic i have found duales to be the most reliable in sending much needed money to my son in santiago de cuba. a heart felt thanks to you duales, keep up the good work”

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Posted 4 years ago

“I am so relieved that I was able to find a way to send money to Cuba! Duales is safe, easy, fast and convenient! Highly recommended!!”

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Posted 4 years ago

“I called Sonia multiple times, left messages, and I have not received a call back. I am concerned when the money will be delivered because CUC can no longer be used beginning June 21st. Very important!!!”

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Posted 4 years ago

“Buenas tardes una pregunta ahora q se envían solo moneda nacional a cuba a pesar que se paga en mlc y mi familia donde van a comprar los dólares para comprar la comida que se les vende mlc solamente o ustedes están alejados de esa realidad. Cierren el envío a cuba hasta que no le den una solución a este problema gracia por su trabajo”

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Posted 4 years ago

“No longer accepting funds for MLC cards”

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Posted 4 years ago

“Very pleased tks”

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Posted 4 years ago

“your fee is very high now”

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Posted 4 years ago

duales-com is rated 4.3 based on 2,185 reviews