duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,185 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,185 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best place to send money to Cuba, fast, safe, excellent for cup, too bad we can not send on Mlc cards Bandec.”

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Posted 4 years ago

“Reliable and fast delivery”

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Posted 4 years ago

“So thankful for this service. I can confidently send funds to friends in Cuba. It took awhile to set up my account, but I have never had a problem or needed to contact their customer service, so I can't comment on their response time or efficiency.”

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Posted 4 years ago

“Awesome. Great service”

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Posted 4 years ago

“Easy and fast and reliable!”

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Posted 4 years ago

“Very good service. Money delivered in 2 days.”

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Posted 4 years ago

“Great and reliable service, in delivering the money, always within the time frame. Customer service is excellent to.”

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Posted 4 years ago

“This service is reliable, trustworthy and easy to use. I have transferred funds several times and never had a problem with deliver or security. The fee is very reasonable too.”

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Posted 4 years ago

“Acces denied, while username & password seem correct. Impossible to change them. No answer by chat nor telephone. All Blocked ! Too complicated to open a new account. I lost more than 8 hours !! Very deceived.”

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Posted 4 years ago

“The company offers an easy and safe way to send funds to Cuba. The Duales website is relatively easy to use but has a notable major flaw. Specifically, there is absolutely no way to obtain a status of your transaction via the website. The site offers customer service telephone number contacts but it is virtually impossible to reach anyone to obtain the status of your transaction. Personally, I left my telephone number with two customer service personnel and I never received a call back. Live chat is no better. I asked a question and never received a response.”

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Posted 4 years ago

“Always easy, always fast!”

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Posted 4 years ago

“Fast, efficient and convenient.”

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Posted 4 years ago

“I'm very happy I finally found a way to help my family in cuba! Duales has been always on time and(sometimes faster than expected).....”

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Posted 4 years ago

“es una magifica compañia para enviar dinero a Cuba desde Canada. hace mas de 10 años que la utiliso y nunca me a fallado. yo recomiendo mucho si quieren enviar dinero a familiares.”

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Posted 4 years ago

“Very fast and excellent service”

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Posted 4 years ago

“I like the fact I can send cup to Cuba fairly easily however I am continually frustrated with the DUC app in trying to send USD to a card. Most of the time it doesn't allow me too. I hope that this app is fixed sooner than later”

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Posted 4 years ago

“Very reliable and honest. I will use them from now on.”

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Posted 4 years ago

“I am very satisfied with Duales service. Keep the good job!”

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Posted 4 years ago

“I am happy with excellent service”

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Posted 4 years ago

“You are the best company and very honest I can trust to send money to Cuba in of course I recommend to my friends. Regards Fidelernesto Ponce”

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Posted 4 years ago

duales-com is rated 4.3 based on 2,185 reviews