duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,183 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,183 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and easy. I never had a problem.”

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Posted 3 years ago

“I've been using Duales for over a year and have been completely satisfied. Really like the home delivery at no extra cost”

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Posted 3 years ago

“I am very happy with your service! Thank you!”

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Posted 3 years ago

“Quick and easy transfers.”

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Posted 3 years ago

“Excelente servicio Gracias”

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Posted 3 years ago

“Great service and very fast, they need to improve their customers service”

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Posted 3 years ago

“It's simple , accessible ,safe and fait.”

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Posted 3 years ago

“Always happy with the service, I’m using this agency many years ago, and never had any problem!”

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Posted 3 years ago

“Most of the time we have found the service at Duales to be prompt and efficient.”

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Posted 3 years ago

“Excellent!!!!”

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Posted 3 years ago

“Fast and reliable to send to Cuba”

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Posted 3 years ago

“Great way to help friends and family in Cuba. Great customer service and super fast and reliable.”

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Posted 3 years ago

“Every time I have used this service it's been great so far no complaints so far”

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Posted 3 years ago

“excellent service”

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Posted 3 years ago

“excelente servico y rapidez. siempre dispuestos a ayudar y responden de inmediato a las dudas”

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Posted 3 years ago

“This service is so efficient and the customer service is excellent. Transactions are fast safe and reliable. Thank you so much for the service.”

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Posted 3 years ago

“I have used Duales for years always to excellent effect BUT you are trying to palm me off on to your App? Aren't you? ALL details seem to have to be entered again? I would really really like some support with this ...”

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Posted 3 years ago

“System is fast and delivery is always the correct amount and for me delivery only takes two days.”

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Posted 3 years ago

“a good, service, easy to navigate, not sure of the reasons for limits placed on transfers to Cuba”

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Posted 3 years ago

“muy bien y rapido. facil para enviar desde canada”

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Posted 3 years ago

duales-com is rated 4.3 based on 2,183 reviews